Job Description
Job Description
Job Summary :
The Restaurant Assistant Manager will manage the daily operations of the restaurant under the guidance of the General Manager.
Supervisory Responsibilities :
- Trains and supports restaurant staff.
- Supervises staff schedule compliance and overall staff performance.
- Conducts disciplinary / coaching meetings that are timely and constructive.
- Handles discipline and termination of employees in accordance with restaurant policy.
Duties / Responsibilities :
- Supervises food preparation, ensuring compliance with health, safety, food handling, and hygiene standards.
- Ensures customer satisfaction with all aspects of the restaurant and dining experience.
- Handles customer complaints, resolving issues in a diplomatic and courteous manner.
- Ensures compliance with alcoholic beverage regulations.
- Conducts daily inspection of restaurant and equipment to ensure compliance with health, safety, food handling, and hygiene standards.
- Periodically evaluates restaurant equipment for repairs and maintenance, schedules for service.
- Performs other duties as assigned.
Required Skills / Abilities :
- Strong supervisory and leadership skills.
- Excellent interpersonal skills with a focus on customer service.
- Excellent time management skills.
- Excellent organizational skills and attention to detail.
- Familiarity with food handling, safety, and other restaurant guidelines.
- Proficient with Microsoft Office Suite or related software.
Most Desired Characteristics :
- Sales driven and results oriented.
- Passion for people while upholding company standards.
- Adaptability is a must in an ever-changing environment.
- Creates a positive winning culture for team.
- Leads through dynamic leadership bringing energy and inspiration to the team.
- Consistently seeks pathways to improve sales and cost of goods.
- Upscale to Fine-Dine experience is preferred.
- Well-versed on overall wine and spirit knowledge.
- Hospitality-minded and a high level of engegement with guests.
Education and Experience :
- High school diploma or equivalent required.
- Previous restaurant experience required; management experience preferred.
- Successful completion of corporate training program required.
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