Bilingual Remote Medical Call Center Scheduler
ABOUT US A Specialty Path to Good Health Upperline Health is the nation’s largest provider dedicated to lower extremity, wound and vascular care.
Founded in 2017 with the ambitious goal of changing specialty care, Upperline Health delivers a more efficient path for patients to receive consistent and effective treatment for chronic illnesses.
Triage is temporary. Treatment is transformative. Upperline Health providers coordinate patients’ care among a team of specialists physicians, advanced practice providers, care navigators, pharmacists, dieticians, and social workers for integrated treatment that addresses patients’ immediate and long-term health needs.
We put patients at the center of value-based care. BENEFITS Comprehensive benefit options include medical, dental and vision, 401K and PTO.
ABOUT THE CALL CENTER SCHEDULER Upperline Health is looking for a professional and engaging Call Center Scheduler to answer a high volume of incoming phone calls and schedule new & existing appointments for all Upperline Health clinic locations.
This position is based remotely near Orlando, FL. WHAT YOU’LL DO Answer, orient, and greet patients over the phone in an enthusiastic manner - 100% of work time spent is answering calls and scheduling appointments Determine appropriate clinic location and schedule patients into Vision system accordingly Obtain required demographic, insurance, and eligibility information and accurately document in Vision system to ensure proper filing of claims Verify if the patient’s insurance requires a pre-certification and begin the referral process Maintain professional working relationship with all contacts, both internal and external Provide timely responses to all verbal and written inquiries regarding patient accounts Respond to voicemails and online requests within 1 hour of the patients’ messages Exhibit a patient demeanor and strong customer service attitude at all times QUALIFICATIONS OF THE CALL CENTER SCHEDULER Spanish speaking is REQUIRED High School graduate and formal training from a vocational school or equivalent 1+ years’ experience in a similar call center or centralized scheduling setting Strong written and verbal communication skills Ability to multi-task and work under deadlines with urgency Knowledge of general medical terminology and managed care functions Working knowledge of electronic health records (EHR), Vision system, & MS Office (word, outlook, teams COMPENSATION Compensation is commensurate to compensation for similar positions in the region and based on prior training and experience Job Type : Full-time Powered by JazzHR
Bilingual Medical Front Office Manager
Are you ready to take on a dynamic role that combines managerial expertise, administrative finesse, and exceptional customer service skills? Look no further! We are seeking a dedicated and talented individual to fill the pivotal position of Practice Manager at our Complete Care office.Are you a dyna...
Bilingual Medical Front Office Manager
Are you ready to take on a dynamic role that combines managerial expertise, administrative finesse, and exceptional customer service skills? Look no further! We are seeking a dedicated and talented individual to fill the pivotal position of Practice Manager at our Complete Care office.Are you a dyna...
Remote Telemarketer / Outbound Call Center Specialist
Stay organized in and committed to calling a minimum of 4-hours of talk time or 300 calls a day. Business Development Specialist (BDS) for remote employment. This is a phone prospecting position and a vital addition to our team-- while we have many ongoing ancillary marketing efforts in this divisio...
Bilingual Medical Front Office Manager
Are you ready to take on a dynamic role that combines managerial expertise, administrative finesse, and exceptional customer service skills? Look no further! We are seeking a dedicated and talented individual to fill the pivotal position of Practice Manager at our Complete Care office.Are you a dyna...
Bilingual Medical Front Office Manager
Are you ready to take on a dynamic role that combines managerial expertise, administrative finesse, and exceptional customer service skills? Look no further! We are seeking a dedicated and talented individual to fill the pivotal position of Practice Manager at our Complete Care office.Are you a dyna...
Bilingual Call Center Registered Nurse (Spanish/English)
The purpose of the Bilingual Call Center Registered Nurse is to provide and document clinical call center services for patients. The Bilingual Call Center Registered Nurse will follow all processes and call scripts established by the manufacturer for the program in order to meet all regulatory requi...
Bilingual Call Center Registered Nurse (Spanish/English)
The purpose of the Bilingual Call Center Registered Nurse is to provide and document clinical call center services for patients. The Bilingual Call Center Registered Nurse will follow all processes and call scripts established by the manufacturer for the program in order to meet all regulatory requi...
Bilingual Call Center Registered Nurse (Spanish/English)
The purpose of the Bilingual Call Center Registered Nurse is to provide and document clinical call center services for patients. The Bilingual Call Center Registered Nurse will follow all processes and call scripts established by the manufacturer for the program in order to meet all regulatory requi...
Call Center Specialist Representative - Full Time Remote
Answers incoming phone calls from clients, members, subscribers, or the public. Routes calls to the appropriate person if necessary. Counsels clients or other callers who are upset or have urgent concerns. Ensure callers have been provided with all necessary paperwork and instructions. ...
Medical Call Center Representative
Center for Advanced Gastroenterology, a Covenant Physician Partner, is hiring a Fulltime Call Center Representative in Maitland, Florida. Is part of a rotating schedule to include the call center, check in and check out, medical records, referrals and authorizations. Under the day to day general dir...