A company is looking for a Senior Customer Support Representative to provide consultative text and payment support to customers.
Key ResponsibilitiesResolve complex inbound customer support and technical questionsManage customer escalations and ensure high levels of customer satisfactionMaintain accurate records of customer interactions and contribute to the SBT Knowledge BaseRequired Qualifications3+ years of applicable Senior Customer Support experience in a technical or SaaS environmentExperience managing complex customer requests in a fast-paced settingFamiliarity with Postman and SoapUIExperience with HubSpot, Salesforce, and Jira is a plusBachelor's degree is preferred
Overnight Customer Support Representative
A company is looking for an Overnight Customer Support Representative. ...
Customer Support Representative, L2
As a member of the Managed Operations Center, the Customer Support Representative, Level 2, will leverage entry-level technical support knowledge to provide superior customer service to managed services clients and basic troubleshooting/ticket resolution within a 24/7/365 helpdesk environment, worki...
Bilingual Senior Customer Service Representative
A company is looking for a Bilingual (English/Spanish) Senior Customer Service Representative for a national remote position. ...
Part Time Billing Customer Support Representative
Part Time Billing Customer Support Representative - San Diego, CA. We're looking for highly motivated and enthusiastic individuals in our San Diego, CA office to join our Auto Service team! As a Billing Customer Support Representative, you will receive telephone calls from current policyholders rega...
Senior Manager Customer Support
Key Responsibilities:Lead a team of Supervisors and front-line agents across multiple customer support channelsAct as a communication bridge between the business and customers, sharing insights and informationOptimize production and quality by utilizing analytics and creating positive changes for ag...
Senior Service Technician - Customer Support
The Senior Service Technician - Customer Support will support internal and external customers via phone, email, face to face, or other media communication. Maintain a professional relationship with customers and other departments necessary to support the customer. Develop and maintain a knowledge da...
Entry Level Customer Support Representative
Providing product sales and support to customers, other Customer Support Representative, as well as our outside sales team. If you answered yes to these questions then you may just be the person our firm is looking for! We are actively searching for a dedicated Entry Level Customer Support Represent...
Part Time Billing Customer Support Representative
Part Time Billing Customer Support Representative - San Diego, CA. We're looking for highly motivated and enthusiastic individuals in our San Diego, CA office to join our Auto Service team! As a Billing Customer Support Representative, you will receive telephone calls from current policyholders rega...
Customer Support Representative (CSR)
As a Customer Support Representative (CSR), you will: Follow up directly with members of the community on a daily basis Become an expert on the program and be able to educate and inform participants Learn our systems to be able to enroll participants in the Federal Lifeline Program Upsell participan...
Customer Service And Sales Support Representative
Your level of success will be determined by several factors, including the amount of work you put in, your ability to successfully follow and implement our training and sales system and engage with our lead system, and the insurance needs of the customers in the geographic areas in which you choose ...