Hours of Operation
Monday-Friday : 8 : 30am-5 : 00pm
JOB SUMMARY :
Responsible for scheduling all patient surgical procedures for the practice. Obtain missing information from initial booking forms and confirm final schedules.
Essential Functions :
- Accurately obtains all missing information needed from initial scheduling of case
- Schedules cases with a high level of accuracy and brings questions to the appropriate party
- Accurately schedules surgical procedures as indicated by physician / physician staff including date, procedure, time, equipment, supplies needed and amount of time needed
- Analyze and verify coding of procedures and diagnosis using ICD and CPT codes
- Consults with Compliance Department on billing issues
- Enter data electronically to process charges, payments, denials, and adjustments
- Monitors claims for missing information, authorization / control numbers
- Post third party insurance remittance vouchers if received in practice site
- Resolve routine patient billing inquiries and problems
- Reviews billing in all sites for accuracy
- Adheres to the guidelines outlined in the facility-wide attendance policy
- Communicates problems to the proper personnel promptly; asks questions to clarify misunderstandings; requests assistance from appropriate personnel in the event of an unusual or difficult situation
- Demonstrates a complete knowledge of all phases of the job
- Demonstrates a high degree of accuracy and attention to detail at all times
- Demonstrates an awareness of the scheduler s importance in contributing to patient safety and the efficient coordination of surgical procedures
- Demonstrates excellent customer service in communication with physicians / physician staff, all departments within the surgery center, miscellaneous callers and visitors
- Demonstrates good judgment by following written and verbal instructions carefully
- Demonstrates the ability to adapt to change in the workload as required; uses time productively
- Shows good judgment in the answering and referral of phone calls
EDUCATION :
High School Diploma or Equivalent Required
REQUIREMENTS :
- Travel required
- Bilingual preferred but not required
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