PACSUN KIDS SALES ASSOCIATE - MALL OF AMERICA - 0150

Overview :

The Sales Associate is responsible for generating sales through exhibiting passion for product, brands, fashion and trends with all customers.

The Sales Associate is also responsible for executing initiatives and tasks as assigned by the leadership team. Overall, the Sales Associate is expected to work as a positive member of the store team and consistently provide an exceptional customer experience.

Responsibilities : PacSun Fit

PacSun Fit

Reflects the PacSun brand by demonstrating passion and affinity for product, brands, fashion and trends.

Contributes to a positive working environment by consistently exhibiting core value behaviors

Maintains and drives the companys fashion image by adhering to the Employee Appearance Guidelines

Demonstrates willingness, aptitude, and initiative to learn what is unknown about product, brands, fashion and trends

Strive to improve individual performance while working as a productive member of the team

Customer Experience

Delivers an engaging, positive and authentic customer experience with all customers

Focuses on full-price selling while maintaining awareness of product value and promotions

Handles customer situations in compliance with policy and procedures, attempts to solve for yes and partners with the leadership when dealing with escalated issues

Completes all assigned tasks in a timely and efficient manner

Executes all visual directives and maintains visual standards set by the company and as directed by the management team

Supports high standards of organization and cleanliness, promoting a safe working and shopping environment to maximize the customer experience

Upholds and complies with all company policies as outlined in the Policy and Procedure Manual, Code of Business Conduct, Employee Policy Guide and the Safety Program

Complies with all Loss Prevention policies, and communicates violations directly to the leadership team or via the Silent Witness Hotline

Shares feedback from customers with the leadership team to improve the overall customer experience

Results Driven

Actively participates in all company and store contests and events

Stays current on all financial goals and priorities

Assists the leadership team in achieving all sales and operational goals

Additional Responsibilities

Ability and willingness to take an additional tasks

Adheres to federal, state and local labor laws

Ability to work flexible hours and understands and complies with all scheduling policies and practices

Secures and maintains any assigned company property

Ability to safely lift up to 50 pounds

Ability to utilize power tools and navigate a ladder as needed

Ability to work on the store sales floor for extended periods of time (up to 90% of shift)

Qualifications :

Education / Skills / Experience

Passion for product, brands, fashion and trends

Excellent selling skills

Proven to exhibit a friendly, out-going, open-minded, engaging personality that enjoys being a team player

Strong time management, communication, and organizational skills

Ability to receive feedback and take action when appropriate

Basic math and computer proficiency

Previous retail experience preferred

Physical Demands

List equipment to be operated, lifting requirements, crouching, bending, etc required by the job. Lifting in pounds should be clarified, stating the weight of objects that need to be lifted, such as ability to lift objects weighing 35 pounds.

For most other positions, language like operate normal office equipment, ability to travel or extensive use of computer are helpful.