Customer Service Representative

HTSS
Mertztown, PA
$22 an hour
Full-time
Quick Apply

HTSS needs a temporary CSR in the Mertztown area. This position is needed to cover maternity leave. November will be for training only (3 days a week), expecting FT hrs in early December for 12 weeks. Experience is needed.

Monday - Friday : 8a-5pm

$19 - $22 / hr

  • Answer incoming calls from switchboard
  • Set-up and enter of sales orders into ERP System, including emailing or faxing of order acknowledgements to customers.
  • Communicate with the Plant Manager to get ship dates for new orders that require production.
  • Processing of shipments in ERP System, including emailing or faxing shipment tracking information to customers.
  • Process A / R invoices in ERP System, including emailing or mailing of invoices to customers and processing any credit card payments through a portal.
  • Sending out daily sales and new business reports to management team.
  • Scan and maintain customer order files on network system.
  • Process and distribute sales leads to our Outside Sales Reps and Managers and maintain files on network system.
  • Completing and sending Monthly Sales Reports to VP of Sales and President.
  • Monitor and handle incoming requests from SDS inbox.
  • Entering of A / P invoices into ERP System

Apply today and send resume to [email protected]

5 hours ago
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