Job Description
Job Description
Position Overview
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Relationship Manager.
We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience.
If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
Responsibilities
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
As an Agent Team Member, you will receive...
- Hourly pay plus commission / bonus
- Paid time off (vacation and personal / sick days)
- Valuable experience
- Growth potential / Opportunity for advancement within my agency
Requirements
- Excellent interpersonal skills
- Excellent communication skills - written, verbal and listening
- Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
- Self-motivated
- Detail oriented
- Proactive in problem solving
- Dedicated to customer service
- Ability to work in a team environment
- Ability to effectively relate to a customer
- Property and Casualty license (must be able to obtain)
- Life and Health license (must be able to obtain)
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Customer Relations Representative - State Farm Agent Team Member
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. This position is wi...
Customer Service Representative - State Farm Agent Team Member
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. As an Agent Team Me...
Bilingual Member Services Representative
A company is looking for a Member Services Representative fluent in Cantonese or Mandarin. ...
Insurance Customer Service Representative
Customer Service Representative – Buffalo, NY. Many associates see a base salary increase of 10% within their first year as a Customer Service Representative. Experience providing outstanding customer service by showcasing expertise, fostering trust and growing customer satisfaction. We’re looking f...
Member Service Representative
A company is looking for a Member Service Representative to provide support and information to members and providers regarding health plans. ...
Customer Service Representative
Customer Service Representative – Buffalo, NY. Many associates see a base salary increase of 10% within their first year as a Customer Service Representative. Experience providing outstanding customer service by showcasing expertise, fostering trust and growing customer satisfaction. We’re looking f...
Alterations Customer Service Representative
Responsible for providing an exceptional service experience to multiple customers at one time and contributes to the store achievement of Five-Star Customer Service. Meet all service vows including, Prepare, Welcome, Meet Needs & Be There for all customers, includes all operational checklist task an...
Experienced Customer Service Representative
Customer Service Representative – Buffalo, NY. Many associates see a base salary increase of 10% within their first year as a Customer Service Representative. Experience providing outstanding customer service by showcasing expertise, fostering trust and growing customer satisfaction. We’re looking f...
Customer Service Representative II
The primary role of ouron-siteCustomer Care Representative II isto provideprofessional communication viaphone and e-mail to our customers and internal support teams. The CCR II role isresponsible for addressing a wide range of customer service needs, including providing pricing, order status, placin...
Customer Service Representative
The Customer Service Team functions as an integral part of the Client’s global supply chain by ensuring orders are managed with speed and accuracy from receipt to shipment. Experience in Customer Service or related field. Establish and maintain system code files and customer profiles. Provide accura...