Entry Level Customer Service Manager
Our Company is a leading marketing firm known for its innovation, creativity, and dedication to crafting premium advertising campaigns.
We offer our clients the chance to promote their brand with an enduring impression of distinction and quality. Our energetic team atmosphere and commitment to developing our employees' potential have driven our phenomenal growth.
We are dedicated to building our company with positive, talented, and motivated individuals who will continue to uphold our mission of market leadership through innovation and exceptional customer service.
Do you thrive as the "Point Person" responsible for facilitating workflow, communicating effectively, and handling complex situations with diplomacy?
If so, this opportunity is for you! The primary responsibility of this role is to ensure our customers always have a knowledgeable and friendly resource to answer their questions.
You will support this role by advising on various requirements and managing the production process. If you have a positive, flexible, and "can-do" attitude while managing priorities, we invite you to put these skills to use!
Responsibilities :
Act as a key player in the communication and completion of the order process across departments; serve as a liaison between Sales, Customer Service, Public Relations, and Advertising.
Interact with customers, providing information in response to inquiries about products or services.
Support all aspects of product knowledge.
Ensure the accuracy of all data.
Manage projects, including the coordination of resources.
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