Business Office Director (Community Business Director)
Job Summary :
This position is responsible for the operations and management of the community’s business office. Ensures that the goals and objectives of the business office are adhered to with regards to billing and collections;
proper accounting procedures; and that all records are maintained in compliance with both state and federal regulations.
This position will be heavily focused on recruiting and onboarding new team members.
Essential Responsibilities :
- Manage the entire talent acquisition process; to include recruiting, onboarding, training etc.
- Responsible for accounting functions for the community, including resident billing, coding and completing forms necessary for the generation of accounts payable and assignments of all expenses to the proper general ledger and department code numbers.
- Reconcile all vendor account statements to ensure accuracy and timeliness of payments.
- Review accounts receivable and participate in the collection efforts for the community, including making phone calls and sending correspondence to residents and responsible parties.
- Interact with residents and their families, acknowledging concerns and solving problems within the community.
- Receive, date and answer any questions residents may have regarding monthly statements.
- Generate and assure accuracy of reports and records, to include daily census.
- Create and maintain all files for the community, including vendors, residents, ancillary charges, and reporting files as needed.
- Responsible for dispersing and logging of petty cash including appropriate ledger accounting for cash disbursements.
- Perform other duties as may be assigned.
Required Knowledge, Skills and Abilities :
- Have strong organizational skills as well as the ability to follow-up, detail-oriented, ability to multi-task; prioritize projects and objectives while meeting deadlines.
- Have proficient computer skills utilizing Microsoft Office, Excel, and Adobe.
- Have strong customer service skills.
Education and Experience :
- 3 years related experience and / or training; or equivalent combination of education and experience.
- 2-3 years’ experience working in an administrative role.
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