BUSINESS SPECIALIST / 36 HOURS / NIGHTS- BWH EMERGENCY DEPARTMENT

Job Description - BUSINESS SPECIALIST / 36 HOURS / EVENINGS (3306876)

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At Brigham and Women's Hospital, we are dedicated to delivering life-giving breakthroughs. We are inspired by our patients' courage, our caregivers' compassion, and our scientists' curiosity.

Our mission is built on the promise to care and the drive to cure, the humanity to heal, and the tenacity to never give up.

Because life is at stake.

We are a scientific, clinical, and academic powerhouse with a long history of firsts architects of innovation for life.

Together, we are finding new ways to predict, prevent, and treat the most challenging diseases, while delivering world-class care with a profoundly human touch.

With so many breakthroughs within reach, we know that the time to confront the world's toughest medical challenges is now.

Together, we can transform the future of medicine with Life. Giving. Breakthroughs. Join us.

PRINCIPAL DUTIES AND RESPONSIBILITIES :

• Function as a customer service liaison to patients and family members.
• Promote a philosophy of patient / family focused care in all interactions with patients, families, and hospital personnel and focus on understanding and meeting the customer’s needs.
• Provide hospital / unit information for all customers upon request while maintaining confidentiality.
• Perform administrative support functions for the Emergency Department and Observation Units.
• Act as an information coordinator and resource to Attending Physicians regarding managed care issues.

MINIMUM REQUIREMENTS :

• High School Diploma or equivalent required, partial college or secretarial school preferred.
• Computer knowledge and data entry experience required.
• Ability to read, write and perform arithmetic calculations in English required.
• One year of customer service / administrative support in a medical, physician office, or health insurance setting required.

Brigham and Women’s Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, ancestry, age, veteran status, disability unrelated to job requirements, genetic information, military service, or other protected status.

Primary Location

75 Francis St

Administrative Support

Organization

Brigham & Women's Hospital (BWH)

Schedule

Full-time

Standard Hours : 36

Shift

Evening Job

Employee Status

Regular

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