Job Description
Job Description
POSITION DESCRIPTION
The System Administrator provides administrative operational support for the backend systems of the IT Infrastructure & Security department.
This includes cloud applications, server applications, and operational support infrastructure. The System Administrator provides monitoring of all systems and is the escalation level response to system generated alerts and escalates issues further as needed.
The System Administrator follows direction and process for system administration set in place by ITI&S leadership.
POSITION REQUIREMENTS
- Associate degree in information systems or related major preferred.
- Minimum 3 years experience in information systems with an emphasis on the types of duties performed by the position.
- Minimum 3 years experience packaging software applications. (MSI / Windows Installer format)
- Experience in software and system implementation.
- Experience in setting up, configuring and managing Mac computers.
- Experience in creating technical documentation.
- Experience in MS-Intune, M365, Kandji, and NinjaOne preferred.
- Knowledge of Microsoft Active Directory, Active Directory Group Policies, and Windows Servers.
- Experience using an automated software deployment tool preferred.
- Strong communication skills and the ability to interact with other systems personnel in a team environment.
- Ability to maintain confidentiality pertaining to nonpublic business, financial, personnel, salary, and technological information, plans or data.
- Ability to think analytically to solve technical problems individually and in a team environment.
- Ability to effectively plan, schedule and meet deadlines.
- Ability to listen, understand and respond to external and internal customers’ needs in a timely manner; customer service experience in a service-related industry preferred.
- Ability to work the time necessary to complete projects and / or meet deadlines.
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