Remote QA Program Manager Nurse Call Center

VirtualVocations
Durham, North Carolina, United States
Remote
Full-time
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A company is looking for a Remote Quality Assurance Program Manager for a Nurse Call Center.Key Responsibilities : Monitor quality assurance and related processesLead and supervise a team of healthcare professionals in QA areasManage the implementation of nurse triage programsRequired Qualifications : Bachelor's degree in healthcare management, business administration, IT, or related fieldMinimum 3 years of experience managing a QA program in healthcare or telehealth settingsMinimum 3 years of experience in a clinical settingProven experience in supervisory positionsKnowledge of QA best practices and quality metrics

16 days ago
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