A company is looking for a Call Center Service Representative to provide customer support in a remote setting.Key ResponsibilitiesManage customer inquiries related to healthcare and insuranceCoordinate multiple components of care for members and customersDocument interactions and follow through with delegated tasksRequired QualificationsHigh School Diploma or GED requiredMinimum seven years of experience in customer service, healthcare, or health insuranceFamiliarity with medical terminology and benefit interpretationAbility to work independently with minimal supervisionExperience interacting with members and customers
High Volume Call Center Representative
A company is looking for a High Volume Call Center Representative (Fraud) to investigate potential credit card fraud cases. ...
Call Center Representative
We are seeking a motivated and customer-focused Call Center Representative to join our dynamic team. Participate in ongoing training to stay up-to-date with new products, services, and customer service techniques. The ideal candidate will serve as the first point of contact for customers, handling i...
Benefits Call Center Representative
A company is looking for a Benefits Administration Services Associate III. ...
Hurricane Relief Call Center Representative
MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (T...
Pharmacy Support Call Center Representative
A company is looking for a Pharmacy Support Call Center Representative for a short-term contract position. Key Responsibilities:Provide initial support for customer requests via various communication methodsDocument resolutions and escalate unresolved issues to the appropriate areaRecognize operatio...
Licensed Life and Health Call Center Representative
MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (T...
Customer Service (Seasonal)
Will be checked prior to allowing login to system) Firewall must be enabled (Will be checked prior to allowing login to system) Click her for the BYOD policy for full detailed list of requirements Qualifications Previous 3-6 months customer service or customer support experience preferred Previ...
Licensed Life and Health Call Center Representative
MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (T...
Call Center Representative
We are seeking a motivated and customer-focused Call Center Representative to join our team. Make outbound calls for follow-ups, feedback, and service promotion when necessary. Meet or exceed key performance indicators (KPIs) such as call volume, call quality, response time, and resolution time. Pro...
Disaster Relief Call Center Representative
MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (T...