A company is looking for a Manager of Professional Services to lead a team of contact center delivery Project Managers.Key ResponsibilitiesManage a team of Project Managers delivering CCaaS projects in North AmericaDevelop and standardize documented methodologies for PMO-wide updatesCollaborate with cross-functional teams to enhance customer satisfaction and ensure project alignment with business strategyRequired QualificationsMinimum 2+ years leading customer-facing organizations such as Professional Services or Customer Support3+ years of Professional Services customer-facing experienceBachelor's Degree or equivalent work experience;
industry-related certifications (PMP, Agile, etc.) are desirableExperience with enterprise telephony solutions and large-scale implementationsDesire to lead the development of new professional service offerings and best practices
Professional Services Operations Manager
A company is looking for a Senior Professional Services Operations Manager to partner with their Professional Services team. ...
Senior Technical Project Manager, Professional Services
MongoDB Professional Services (PS) works with customers of all shapes and sizes, in all verticals, from tier-1 banks to small web startups, on a variety of exciting use cases. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experienc...
Audit Manager Technology Professional Services HYBRID ESF3747
Proficient in using audit software and Microsoft Office applications. Develop comprehensive audit plans for the technology and professional services industries considering risks regulations and organizational objectives. Identify and assess risks associated with technology and professional services ...
Direct Support Professional (opwdd)
Participate in the individuals' program planning meetings; reviews and sign off on Annual and Semi-Annual Treatment Plans. Transport individuals in a safe and comfortable manner; follow all NYS laws and agency procedures; maintain valid NYS Driver's License; complete all documentation including vehi...
Case Manager
The case manager helps to ensure that clients are receiving optimal services based on their individualized needs, assess and identify additional issues pertaining to but not limited to social services, mental health, medical, employment and support systems; providing appropriate referrals for assist...
Administrative Engineer (Non-Managerial) / Preventive Maintenance Program Manager, Bureau of Facilities Planning and Administrative Services
The New York City Department of Health and Mental Hygiene (NYC DOHMH), a recognized leader and innovator in public health and mental hygiene services seeks a dynamic and experienced Supervisor of Mechanical Installations & Maintenance Level 2, to serve within the Bureau of Facilities Planning & Admi...
North America Services Manager (Center of Excellence)
Celonis Services is a strategic services organization that focuses on the technical aspects of our customers' journeys, which includes Consulting Services, Academy and Customer Support. The NAM Manager (CoE) is responsible for driving successful deployments of the Celonis technology across all custo...
Senior Project Manager of Engineering MEPFP, Bureau of Facilities Planning and Administrative Services
The New York City Department of Health and Mental Hygiene (DOHMH), a recognized leader and innovator in public health and mental hygiene services seeks a dynamic and experienced Construction Project Manager, Level 3, to serve as the Agency’s Senior Project Manager of Engineering (MEPFP: Mechanical, ...
Direct Support Professional
For over 100 years, HeartShare has dedicated itself to improving the lives of people needing special services and support. The Direct Support Professional (DSP) is responsible for implementing person-centered services for each individual. This includes ensuring implementation of the individuals serv...
Young Adult Workforce Program - Therapeutic Case Manager
Provide referrals for community based services and any other required services that a young adult may require. Organizing and facilitating case planning conferences with young adults, family members and other network providers / professionals. Assist young adults in finding community resources such ...