Position Purpose : An entry level manager, the Customer Service Team Lead, will effectively assist the Store Team Lead and other assistant leads in their management duties and share responsibility for the store’s operation and performance.
The Customer Service Team Lead directs the operations of the front end of the grocery store, ensuring an outstanding shopping experience where purchases are quickly and accurately recorded and totaled.
Responsibilities : A Customer Service Team Lead is a responsible, friendly person who can safely work in a fast-paced environment and provide excellent customer service.
A Customer Service Team Lead’s responsibilities include :
- Engaging with customers through smiles and greetings, offering product information and always providing a genuine thank you.
- Creating a store environment members want to work in, and customers want to shop in.
- Operating a cash register and manning the store’s customer service counter.
- Directing all operations on the front end of the grocery store.
- Working directly with courtesy clerks and cashier / clerks, ensuring team professionalism, productivity and outstanding customer service.
- Observing and enforcing all store rules and company policies.
- Helping to select and train new team members.
- Serving as the leader of his / her department, and as such an excellent role model, coach, performance evaluator and trainer for his / her team.
- Ensuring compliance with all heath department and weights and measures department policies and requirements.
- Ordering and merchandising the general department (grocery, dairy, liquor, HBC, non-foods, frozen foods, and wall deli shelves, display cases and displays).
- Ensuring company safety guidelines are being followed by all team members.
- All other related duties as assigned.
Employees may occasionally experience the following physical demands for an extended period :
Standing, Sitting, Lifting + Stocking (Up to 50 lbs.), Pushing, Keyboarding, Telephone Use, Walking, Bending
Perks & Benefits
- Competitive compensation, paid weekly
- Retirement Benefits
- Medical, dental, and vision insurance for yourself and eligible dependents
- Tuition Reimbursement for qualified courses
- Scholarship opportunities for continued education
- Store discount programs (10% off household groceries)
- Fun work environment where you have the opportunity to nourish your community
Must be 18 years of age. Must be 21 years of age for any position that serves alcohol.
For Internal Transfers / Promotion / Rehire Candidates :
- Your current leader must recommend that you apply for this position and provide an endorsement upon request from HR.
- You may be asked to accept a part-time position if that is the only position available
- Rehires must be approved by an HRBP
071 - Bashas' Night Operations Team Member- Sunrise & Kolb
Our Night Operations Team Member will execute day to day operations in our Center Store departments (which include grocery, general merchandise, and liquor), and help provide a memorable experience to all our customers. A Night Crew Team Member is a responsible, friendly person who can safely work i...
Adobe Campaign Team Lead and Architect
Role:Adobe Campaign Team Lead and Architect -full-time (on-site in New Jersey or New York, NY) 2Required Technical Skill Set**•Adobe Campaign Classic8 complete features hands on experiences •SQL,HTML5,CSS,Javascripts. Should be handson and to be able to guide team 2. Own the Campaign onsite and offs...
160 - Bashas' Meat Team Lead - W. River & Cholla Blvd
Our Meat Team Lead will execute day-to-day operations in our Meat and Seafood departments and provide a memorable experience for all our customers. The Meat Team Lead will effectively direct and supervise all activities of the meat department and its personnel to achieve sales, profits and customer ...
165 - Food City Night Operations Team Lead - W Valencia & 12th Ave
The Night Operations Team Lead strives to meet store and night operation team goals ordering, stocking and merchandising products for general department shelves, displays and merchandisers. A Night Operations Team Lead is a responsible, friendly person who can safely work in a fast-paced environment...
122 - AJ's Fine Foods Night Operation Team Lead - Skyline & Campbell
The Night Operations Team Lead strives to meet store and night operation team goals ordering, stocking and merchandising products for general department shelves, displays and merchandisers. A Night Operations Team Lead is a responsible, friendly person who can safely work in a fast-paced environment...
079 - Bashas' Night Operations Asst. Team Lead - Thornydale & Cortaro
With a focus on providing a great customer shopping experience, and assisting the Night Operations Team Lead, strive to meet store and night operation team goals; ordering, stocking and merchandising product for general department shelves, displays and merchandisers. Night Operations Team Lead is a ...
100 - Bashas' Bakery Asst. Team Lead- Camp Lowell & Swan
With a focus on providing superior customer service and leading a successful bakery team, the Asst. Bakery Team Lead is someone who strives to meet department goals and objectives while providing customers with product expertise and the freshest, tastiest and best quality bakery products. Bakery Tea...
071 - Bashas' Starbucks Barista - Sunrise & Kolb
Our Barista’s will be responsible for executing the Starbucks Experience for Bashas' customers by providing customers with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. A Barista is a responsible, friendly person who can safely work in a f...
071 - Bashas' Cashier - Sunrise & Kolb
Our Cashiers will be responsible for executing a wide variety of tasks throughout the front end of the store, including bagging groceries, collecting carts and cleaning, and will provide a memorable experience for all our customers. A Cashier is a responsible, friendly person who can safely work in ...
071 - Bashas' Baker - Sunrise & Kolb
A Baker has a keen eye for Food Safety and Sanitation and will be able to help in production and merchandising while offering unmatched customer service. A Baker is a responsible, friendly person who can safely work in a fast-paced environment and provide excellent customer service. Mixing, weighing...