Correspondence and Task Management System (CATMS) SME

Overview

Nakupuna Solutions is seeking a Correspondence and Task Management System (CATMS) SME. This position provides expert-level support for the Correspondence and Task Management System (CATMS) within a major administrative organization of the Department of Defense (DoD).

The role involves managing CATMS tasks, improving package processing efficiency, and implementing strategies to reduce errors and enhance overall system performance.

Responsibilities

The following reflects management's definition of essential functions for this job but does not restrict the tasks that may be assigned.

Management may assign additional duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.

• Lead CATMS operations, ensuring accurate and timely processing of correspondence packages.
• Analyze and improve CATMS workflows to reduce errors and enhance efficiency.
• Provide training and guidance to staff on CATMS usage and best practices.
• Collaborate with stakeholders to optimize routing and information flow within CATMS.
• Prepare reports and analytics on CATMS performance for senior leadership.
• Support quality control efforts by reviewing packages for completeness and accuracy.
• Conduct regular assessments of implemented improvements and adapt strategies based on results.

Qualifications

The ideal candidate is familiar and has experience with the following technical knowledge, skills, and abilities :

• Extensive knowledge of CATMS and DoD correspondence procedures, including prior experience in routing and staffing packages within the DoD
• Strong attention to detail and ability to identify and correct errors in documentation.
• Excellent organizational and time management skills
• Proficiency in data analysis and reporting tools
• Ability to work effectively in a fast-paced environment with changing priorities
• Demonstrated ability to work in a fast-paced, dynamic environment with tight deadlines and competing requirements. Strong organizational, planning, and time management skills

Education and Experience : This position requires a Bachelor's degree and a minimum of 5 years of experience with CATMS or similar correspondence management systems, preferably within the DoD.

Experience in process improvement, staff training, and implementing automated solutions is highly desirable.

Location : Work is performed on-site at the Pentagon five days a week. Employees will work in proximity with Government personnel

Clearance : This position requires an active SECRET security clearance. Must be a U.S. citizen.

Physical Requirements : The ideal candidate must at a minimum be able to meet the following physical requirements of the job with or without a reasonable accommodation :

• Ability to perform repetitive motions with the hands, wrists, and fingers.
• Ability to engage in and follow audible communications in emergency situations.
• Ability to sit for prolonged periods at a desk and working on a computer.

The Nakupuna Companies are dedicated to fostering an inclusive work environment while providing reasonable accommodations to individuals with disabilities.

If you require special assistance or accommodations during your job application process, please contact redacted .

The Nakupuna Companies use a market-based compensation strategy to ensure that our employees are compensated within applicable market ranges commensurate with multiple factors, including but not limited to the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability, organizational requirements, and position location.

The projected compensation range for this position is $0.00 to $0.00 (annualized USD). The good faith salary range displayed represents the position at time of posting and is just one component of Nakupuna Companies total compensation package for employees.