Inside Sales Rep

Job Description

Job Description

Description :

Summary : Sells products to business and industrial establishments, individuals at branch location or over the telephone by performing the following duties.

Essential Duties and Responsibilities : include the following. Other duties may be assigned.

• Compiles lists of prospective customers for use as sales leads, based on information from the inquiries, trade shows, direct mail responses, suppliers, business directories, internet websites and other sources.
• Makes outbound lead follow-up calls to potential and existing customers by telephone and email to sell products and services.
• Handles inbound sales calls to convert calls into sales. Handle incoming calls concerning status of customers tires for recap and repair. Handle all walk-in sales calls. You must be professional, friendly and courteous when dealing with customers both on and off the phone.
• Overcomes technical and price objections of prospective customers.
• Provides product demos to customers on request.
• Writes up national account delivery receipts for road calls and takes orders from national account customers. Assist billing clerk as needed. Start billing for next day’s deliveries.
• Work with route drivers and salesman every morning to expedite tags, workorders and national account billing. Pre-delivery work should be started the day before, with a phone call being made to the account for any needs.
• Emphasizes product features, quotes prices and prepares sales orders for orders obtained.

Competency : To perform the job successfully, an individual should demonstrate the following competencies :

Remains open to others' ideas and tries new things.

conditions; Uses equipment and materials properly.

Adaptability - Adapts to changes in the work environment; Manages competing demands

Qualifications : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Language Skills : Ability to read, analyze and interpret general business periodicals, professional journals, and technical procedures. Ability to speak effectively before customers or employees of STTC.

Mathematical Skills : Ability to calculate figures and amounts such as discounts, interest, commissions, percentages, and volume. Ability to apply concepts of basic algebra.

Reasoning Ability : Ability to apply common sense understanding to carry out instructions furnished in writing, oral or diagram form.

Computer Skills : Ability to use computer. Training will be provided as needed.

Physical Demands : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of the job, the employee is required to talk and hear for lengths of time. Employee is frequently required to stand, walk and sit. Lift rolls up to 75lbs.

Work Environment : The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly exposed to wet and / or humid conditions and outside weather conditions; hot and cold warehouse conditions. The noise level in the work environment is usually moderate.

Dress Code : Present a well-groomed and professional appearance to STTC customers.

Requirements :