Job Overview :
- AsaPart-TimeFront Desk Associate,you'llbe responsible forprovidingexceptional customer service. Meets and greets residents;
- checks guests and serviceproviders in / out. Able to understand and react to emergency response and access controlprocedures;
monitorsandoperateselectronic security control systems; and accuratelymaintainsdaily logs,recordsand forms.Assistswith general concierge services and performsadministrative clerical,Wordand Excel document work.
Walks the building premises as directedfor monitoring purposes.
Your Responsibilities :
- Providesexceptional customer service.
- Meets and greets residents; checks guests and serviceproviders in / out.
- Able to understand and react to emergency response and access controlprocedures;monitorsandoperateselectronic security control systems;
and accuratelymaintainsdaily logs,recordsand forms.
- Assistswith general concierge services and performsadministrative clerical,Wordand Excel document work.
- Walks the building premises as directedfor monitoring purposes
- Monitors and controls access to the building
- Resolves and follows-up on all complaints / issues, escalating to supervisor if necessary
- Provides general concierge services as well as administrative clerical work when needed
- Helpsmaintaina safe and secure environment throughout the building / property(s)
- Walks the building premises as directed for monitoring purposes
- Have the ability tounderstand and complete all required forms
- May be assigned other duties by supervisor
Skills & Qualifications :
- Ability to manage multiple priorities
- Demonstrates excellent customer service,communicationand time management skills.
- Basic knowledge of Microsoft Applications, especially Outlook,Wordand Excel.
- Command of information system hardware / software is preferred
- Good written and verbal communication skills
- Strong customer service and interpersonal skillsrequired
- Reasonable accommodations may be made to enable individuals with disabilities to perform theessential functions.
- Computer and peripherals, standard and customized softwareapplicationsand tools, and usualoffice equipment.
- Ability toquickly and easily navigatethe property / buildingasrequiredto meet the jobfunctions
- Ability to lift 30 - 50lbs
- Requires standing, sitting position forlong periodsof time, walking and occasionalclimbing when necessary
- Handle, finger, grasp and lift objects and packages; must be able to reach with handsand arms
- The employeeis required towork at a personal computer for extended periods of timeas well as talking on the phone for extended periods of time
- Must have the ability to detect auditory and / or visual emergency alarms
- Occasional overtime may berequired
- Must have the ability to work extended / flexible hours, weekends, and attend Boardmeetings.
Compensation :
$18.00- $21.00per hour
Disclaimer Statement :
The above informationonthis description has been designed toindicatethe general nature and level of work performedby employees within this classification.
It is not designed tocontainor be interpreted as a comprehensiveinventory of all duties, responsibilities, and qualificationsrequired ofemployees assigned to this job.
This is not anall-inclusivejob description; therefore, management has the right to assign or reassign schedules,dutiesandresponsibilities to this job at any time.