Director of Ecommerce (1P)

Job Description

Job Description

Are you obsessed with data, partner success, taking action, and changing the game? If you have a whole lot of hustle and a touch of nerd, come work with Pattern! We want you to use your skills to push one of the fastest-growing companies headquartered in the US to the top of the list.

Pattern accelerates brands on global ecommerce marketplaces leveraging proprietary technology and AI. Utilizing more than 46 trillion data points, sophisticated machine learning and AI models, Pattern optimizes and automates all levers of ecommerce growth for global brands, including advertising, content management, logistics and fulfillment, pricing, forecasting and customer service. Hundreds of global brands depend on Pattern’s ecommerce acceleration platform every day to drive profitable revenue growth across 60+ global marketplaces—including Amazon, Walmart.com, Target.com, eBay, Tmall, TikTok Shop, JD, and Mercado Libre. To learn more, visit pattern.com or email press@pattern.com.

Pattern has been named one of the fastest growing tech companies headquartered in North America by Deloitte and one of best-led companies by Inc. We place employee experience at the center of our business model and have been recognized as one of Newsweek’s Global Most Loved Workplaces®.

The Director of Ecommerce is responsible for leading all aspects of Pattern’s go-to-market strategies, with a primary focus on Amazon 1st Party (Vendor Central) marketplace management. Core responsibilities include overseeing partner relationships, managing joint business plans with Amazon, negotiating vendor agreements, resolving escalations, and setting the strategic direction for our 1P ecommerce initiatives. In addition, the role will guide the integration of SaaS solutions and Outcomes as a Service into marketplace strategies, working closely with Product and Technology teams to deliver scalable results. These duties extend across Amazon and select strategic marketplaces, including Walmart.com, Target.com, and others. This is a full time role that works a hybrid schedule (three days in office each week) base in our beautiful Lehi, Utah office.

What is a day in the life of a Director of Ecommerce?

• Lead and mentor a team of 15–20 Senior Ecommerce Managers and 2-3 Associate Directors, providing guidance and support to ensure the successful management of brand partner portfolios.
• Oversee the performance and growth of all Pattern brand partner seller accounts managed by your team, comprising roughly 40-50 brands and ~$500 million in revenue
• Establish and maintain strong relationships with Amazon and brand partners, supporting vendor negotiations, joint business planning, and complex escalations
• Assume responsibility for P&L performance of all managed brands
• Partner cross-functionally with Product and Tech teams to optimize data flows, product features, and platform integrations
• Lead quarterly and annual business review sessions with brand partners, communicating effectively with your team and external brand leadership
• Oversee the development and execution of comprehensive ecommerce strategies for each brand partner, focusing on driving revenue growth and market expansion across online marketplaces
• Serve as a thought leader with deep knowledge of Vendor Central capabilities, ecommerce business levers, and SaaS-driven solutions
• Monitor key performance metrics and market trends to identify opportunities for process improvement and strategic optimization of ecommerce initiatives for brand partner.

What will I need to thrive in this role?

What does high performance look like?

What is my potential for career growth?

What does success look like in the first 30, 60, 90 days?

What is the team like?

We want individuals who are :

What is the hiring process?

How can I stand out as an applicant?

Why should I work at Pattern?

Pattern offers big opportunities to make a difference in the ecommerce industry! We are a company full of talented people that evolves quickly and often. We set big goals, work tirelessly to achieve them, and we love our Pattern community. We also believe in having fun and balancing our lives, so we offer awesome benefits that include :

Pattern provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability, status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.