Field Service Technician II
US-AZ-Scottsdale
Job ID : 32217
Type : Full-Time
of Openings : 1
Category : Field Service
AZ - Scottsdale (Phoenix)
About the Role
Spotting a solution and fixing a problem is a tremendous technical skillset. It requires diligence, determination, and a knack for knowledge.
Does this sound like you?
If so, Canon Solutions America, an innovator of technology, solutions, and services, wants to meet you. We’re ready to bring aboard individuals who strive for excellence in operational, maintenance, and networking support to help our valued customers with basic technical expertise of Canon-supported products.
Your Impact
https : / / canoncareers.icims.com / icims2 / servlet / icims2?module AppInert&action download&id 286989&hashed 786257328" width "1150" height "361" style " max-width : 100%; height : auto;" / >
We’re actively seeking an individual to :
- Diagnose basic mechanical, software, network, and system failures using established procedures.
- Service and repair designated equipment to Canon standards and specifications.
- Maintain working knowledge and aptitude of multiple product groups. This includes basic aspects of troubleshooting and diagnostics.
- Meet and exceed customer demands by providing efficient, responsive, and accurate Field / Shop / on-site maintenance.
- Properly maintain all technical information, Field Service Reports, Expense Reports, and Canon property assigned.
- Maintain all technical information and Canon property assigned and provide direction to less experienced technicians.
- Provide the solutions of escalated technical and / or customer service-related problem areas for any territory requested.
About You : The Skills & Expertise You Bring
Please note : this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19.
We’re looking for a dedicated individual with :
- HS Diploma, GED, or equivalent experience required, plus 1 to 2 years of related experience.
- A basic understanding of internet environments and the ability to complete the 120-day introductory period and the PDIF (Printing and Digital Imaging Foundations) new-hire class.
- The ability to travel (valid driver's license and acceptable driving record necessary).
- The capability to work in a 24 / 7 environment, while performing shift work and on-call rotations.
- Required to take all necessary steps to obtain security and / or other clearances required by customers to enter the customers’ premises.
- Must be able to lift 50 pounds and be active more than 50 percent of the time (walking, standing, stooping / kneeling).
Company Overview
About our Company - Canon Solutions America, Inc. empowers companies of all sizes to succeed by supplying market leading enterprise, production, and large format printing solutions, supported by exceptional professional service offerings.
With unwavering dedication to promote professional innovation, Canon Solutions America, Inc. helps drive sustainability, nurture efficiency, and regulate costs through the unification of comprehensive digital and traditional printing and document management solutions.
As a wholly owned subsidiary of Canon U.S.A., Canon Solutions America, Inc. is headquartered in Melville, NY and has sales and service locations across the U.
S. Our parent company, Canon Inc. (NYSE : CAJ), which earned approximately $30.4 billion in global revenue in 2020, ranks third overall in U.
S. patents granted in 2020 and was named one of Fortune Magazines Worlds Most Admired Companies in 2020.
Canon Solutions America offers a competitive compensation package including, for eligible positions, medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more.
A more comprehensive list of what we have to offer is available at https : / / www.usa.canon.com / about-us / life-at-canon / benefits-and-compensation
We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor / subcontractor.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If you are not reviewing this job posting on our Careers site csa.canon.com / careers, we cannot guarantee the validity of this posting.
For a list of our current postings, please visit us at csa.canon.com / careers.
Posting Tags
PM20 #LI-FL1 #ID22
PI3a605d0bb80b-30511-35528961
Field Service Engineer II
This position entails the installation, service, troubleshooting and repair of complex electronic and electromechanical equipment, site service, field process applications. Trains other Field Service Engineers on specific product lines. Performs start-up, warranty, paid service, and service contract...
Field Service Engineer II - (C2)
Field Service Engineer II (C2) – Install Team** 70% - 90% Travel Required **If you like to troubleshoot hardware, solve complex problems, and make equipment work better, this is the role for you. As a Field Service Engineer, you’ll work in our state-of-the-art facility and at customer sites around t...
Traveling Field Service Technician - HAZMAT & Emergency Response
This position will be responsible for the direct supervision of the Field Technicians. Forepersons and Technicians will be responsible for the performance of tasks associated with emergency response (emergency spill cleanup), hazardous waste clean-up, site-remediation (tank and pit cleaning), equipm...
Install Field Service Engineer II - APPLIED MATERIALS
Key Responsibilities:Performs all standard service activities through Tier I unassisted. Performs standard Tier II with assistance. Impact:Impacts own team through the quality of the services or information provided; follows standardized procedures and practices and receives regular but moderate sup...
Field Service Engineer II
This position entails the installation, service, troubleshooting and repair of complex electronic and electromechanical equipment, site service, field process applications. Trains other Field Service Engineers on specific product lines. Performs start-up, warranty, paid service, and service contract...
Install Field Service Engineer II - (C2) - APPLIED MATERIALS
Field Service Engineer II (C2) – Install Team** 70% - 90% Travel Required **If you like to troubleshoot hardware, solve complex problems, and make equipment work better, this is the role for you. As a Field Service Engineer, you’ll work in our state-of-the-art facility and at customer sites around t...
Kyocera Field Service Technician
Kyocera Field Service Technician. This is a field position with a POSSIBLE TERRITORY NEAR YOU, as we service all of Phoenix and surrounding areas. With over 40 years of success in office equipment and technology sales/service, our growth and reputation have afforded us great relationships with top m...
Biomed Service Specialist – Field Technician
As a Biomedical Services Specialist at DaVita, you’ll be a part of a Team that values work-life balance and where your personal and professional growth is a top priority. DaVita has an open position for a Biomedical Services Specialist who keeps our life-giving dialysis treatments "up and running" e...
Field Service Technician
Document the services performed on a service call on a FSR (Field Service Report) with details of what the service call consisted of and to document if the call is complete or will require a follow up visit. Position Details:•Title: Field Service Technician•Location: Phoenix, AZ: target base ~$30/hr...
DAS NOC Technician II
NOC Technician II in the Arizona region ready to take the next steps in their wireless career. NOC Technician II - Network Operation Center. The NOC Technician II will work under the direction of the NOC Manager to meet daily requirements of the Network Operations Support Center. Proficient in the d...