Retail Shift Lead - Petaluma

Lead Sales Consultant

Pet Food Express is the best place to shop for pet supplies and it's all because of the passionate people who work here. Our employees are sales-driven individuals who thrive on helping pet parents find the best products for their furry family members. We don't just sell productswe provide tailored solutions and trusted advice to create a memorable shopping experience. If you have a knack for sales, an eagerness to learn about pet products, and a commitment to gold-star customer service, we'd love to hear from you!

Our Lead Sales Consultants are trusted keyholders who drive sales, store operations, and customer engagement. They guide customers through the ins-and-outs of pet parenthood and coach Sales Associates in delivering exceptional service. They lead by example, inspiring their team to build relationships, recommend products, and support sales goals. Working closely with field leadership, they ensure every customer enjoys a fun, friendly, and informative shopping experience while fostering a motivated, sales-focused team environment.

Responsibilities

On an average day, Lead Sales Consultants :

• Actively approach and engage with our two-legged and four-legged customers.
• Ask questions to understand customer needs and build lasting relationships.
• Use the PFE Whole Life Approach to provide tailored recommendations that help customers live their best possible lives with their pets.

Learn & Educate

Operate & Maintain

Qualifications

PFE Perks

The salary for this position is expected to be $20.00 per hour. Pet Food Express determines starting salary based on many factors, including but not limited to, local market rate, the qualified pool of candidates, internal compensation practices, a candidate's actual skills and experience, and budget constraints.

This job summary is intended to describe the general nature and level of work associates / leaders assigned to this job perform. It is not intended to include all duties and responsibilities.

Pet Food Express is an Equal Opportunity Employer and does not discriminate against employees or applicants based on race, sexual orientation, gender identity, or any other characteristics protected by applicable law. This applies to all Pet Food Express activities, including, but not limited to, recruitment, hiring, compensation, assignment, training, promotion, performance evaluation, discipline and discharge. Pet Food Express also provides reasonable accommodation of religion and disability in accordance with applicable law. We celebrate diversity and are committed to creating an inclusive environment for all employees. Pet Food Express is a place where everyone can learn and grow. However you identify and whatever your background, please apply if this is a role that would make you excited to come to work every day.

For applicants in our San Francisco, or Los Angeles locations : Pursuant to the San Francisco Fair Chance Ordinance, as well as the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment, qualified applicants with arrest and conviction records in a manner consistent with the law.