Maintain requests for the assigned resource account in ticketing / email systems. Implement a strategy for triaging requests, responding in a timely and customer friendly manner, addressing issues within one (1) business day with accurate and up-to-date information and ensuring requests, questions or issues are resolved.
Administer business agreements. Draft and route business contracts and maintain the system that stores agreement data. Serve as point of contact for vendors and negotiate agreements as assigned.
Create travel authorizations, payments, transfers, procurement, and procurement related documents and transactions with an emphasis on timely and accurate vouchering / processing that compliant State of Texas rules, and UT and LBJ School policies and procedures.
Serve as purchasing card holder and UT Market buyer.Prepare invoices. Track and collect outstanding receivables. Maintain databases and spreadsheets ensuring accurate and complete data entry.
Prepare weekly reports.Develop and maintain advanced knowledge of best practice and university / school policies, procedures, and processes for business operations.
Recommend process improvements and draft or edit knowledge base articles.Ensure consistently professional communication with vendors, internal customers, and university offices.
Perform various, regular and ad hoc research related to facilitating requests. This may include gathering information, preparing forms, coordinating approvals, obtaining authorizations, providing account information, and other tasks.
Assist with account and budget maintenance including funds transfers and balance inquiries. Request financial reports on behalf of assigned units.
Serve as back up to fellow BAS team members and program or administrative staff. Provide administrative support for photocopying and / or onsite meeting logistics as assigned.
Other duties as assigned
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