Business Intelligence Analyst, Medical Development Services and Analytics

Job Req ID : 114825

114825

Business Intelligence Analyst, Medical Development Services and Analytics

Development and Alumni Relations (DAR) supports Johns Hopkins focus on research, teaching and patient care, and its role as a national and global leader in higher education.

We create and foster enduring relationships that result in advocacy and philanthropic support for Johns Hopkins University & Medicine;

strengthening the institution through partnerships with donors, alumni, volunteer leaders, faculty, students, staff, and patients.

Johns Hopkins University supports a flexible work model which includes four different work modalities. This role has a hybrid work arrangement with an onsite presence of 3 days per week.

The manager will confirm the teams core onsite days where the majority / all team members will work in the office. Employees who travel on university business can count those days towards their onsite days.

The Fund for Johns Hopkins Medicine (FJHM) is the dedicated development and alumni relations team supporting the entities that comprise Johns Hopkins Medicine (JHM), including clinical departments, hospitals, satellite clinics, and the School of Medicine.

We contribute to Johns Hopkins Medicines mission of patient care, research, and education through securing philanthropy, building and maintaining donor and alumni relationships, and supporting institutional priorities.

FJHM partners closely with institutional leaders, faculty, and clinicians to engage alumni, patients, donors, and prospects in JHMs work to advance medicine and improve the human condition.

Medical Development Services and Analytics (MDSA) is a data analytics team within the Fund for Johns Hopkins Medicine (FJHM), which raises philanthropic funds to support the tri-partite mission of Johns Hopkins Medicine.

The MDSA team is responsible for data delivery and analysis for FJHM leadership decision support and to propel the fundraising initiatives of the 22 clinical department and hospital-based development offices under FJHM.

Reporting to the Director, the Business Intelligence Analyst (the Analyst) will provide information delivery and analysis to support to the initiatives of MDSA.

The Analyst will plan and execute tasks involving the acquisition and transformation of raw data into useful information for business analysis and operational support purposes.

• Strong critical thinking and problem-solving skills are required.
• Projects and initiatives which the Analyst will support include :
• Development of reports and dashboards and focused on medical philanthropy operational support and HIPAA compliance
• Maintenance and validation of data sources for integration into fundraising platforms
• Data integrity analysis in development systems and defect resolution
• Medicine-specific constituent data acquisition and report creation from Johns Hopkins enterprise databases

This role is responsible for data analytics and additional support of performance measures, ongoing measurement, data collection, reporting, data visualizations and information dissemination.

Responsible for supporting the strategic design and maintenance of business intelligence applications. Identifies, researches, and resolves technical problems.

Ensures that the use of business intelligence applications enhances clinical & business decision making capabilities. Works under the supervision of a Data Trust Analytic Team Leader or other data governance or analytic leadership appropriate for the scope of work.

This supervision may be through a matrixed or direct reporting structure.

Key responsibilities :

1.Responsible for data analytics and additional support of performance measures, ongoing measurement, data collection, reporting, data visualizations and information dissemination.

2.Supports the strategic design and maintenance of business intelligence applications.

3.Identifies, researches, and resolves technical problems.

4.Ensures that the use of business intelligence applications enhances clinical & business decision making capabilities.

5.Makes appropriate decisions, using available resources, to achieve positive outcomes for patients, visitors, students, and staff in balance with sound business practice.

6.Makes recommendations for changes in the current departmental systems and processes and contributes ideas and suggestions for solutions to the current systems problems.

7.Responds to urgent, impromptu, and unplanned situations by assessing their level of importance, instituting appropriate action and information appropriate management.

8.Communications decisions to appropriate management.

9.Report and follow-up on software problems resulting in delay in workflow.

10.Prepares incident / occurrence reports as necessary.

11.Prioritizes daily tasks and assignments appropriately.

12.Completes mandatory Epic and / or other software or analytic tool training as required.

Minimum Qualifications

• Bachelor's degree.
• Two years related experience.
• Additional education may substitute for required experience and additional experience may substitute for education, to the extent permitted by the JHU equivalency formula.
• Epic Data Warehouse internal certification required within 6 months for positions working with patient related data

Preferred Qualifications

• Knowledge of project and information management.
• Basic knowledge of medical terminology for positions working with patient-related data.
• Knowledge of business intelligence technique & tools for the acquisition and transformation of raw data into meaningful and useful information for business and analysis purposes.
• Demonstrates analytic, planning, and organizational skills needed to manage multiple projects or responsibilities. Ability to exercise sound judgement in handling sensitive and confidential information and situations.
• Strong oral and written communication skills necessary to interact with diverse groups of people, exchange information, and produce written correspondence.
• Requires advanced degree of problem solving in a fast paced, high dynamic and complex environment.
• Awareness of the need for timely communication, ability to identify potential barriers and strategies, and ability to synthesize and integrate information.
• Knowledge of and ability to use multiple information systems and software.
• Expert proficiency with word processing, spreadsheet software, database structures, and the internet.
• Advanced computer skills and the ability to operate audiovisual, general, and office equipment.

Total Rewards

The referenced base salary range represents the low and high end of Johns Hopkins Universitys salary range for this position.

Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education / training and other qualifications.

Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here : .

Education and Experience Equivalency

Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines : JHU Equivalency Formula : 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience.

Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education / experience required for the respective job.

Applicants Completing Studies

Applicants who do not meet the posted requirements but are completing their final academic semester / quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

Background Checks

The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice.

A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.

Diversity and Inclusion

The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the .

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

EEO is the Law