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Provider Customer Service Representative

VirtualVocations
Florissant, Missouri, United States
Full-time

A company is looking for a Provider Customer Service Call and Chat Representative.Key ResponsibilitiesServe as an advocate for providers, resolving issues related to benefits, eligibility, billing, and clinical authorizationsHandle inquiries through multiple channels, including phone and chat, while efficiently navigating various systemsCollaborate with internal partners to ensure timely communication and resolution of provider issuesRequired QualificationsHigh School Diploma / GED or equivalent work experience1+ years of customer service experienceExperience with computer and Windows PC applicationsAbility to type at a speed of 35-40+ WPM with 90% accuracyFlexibility to work full-time, including potential overtime and weekends

18 hours ago
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