Job Description
Job Description
Job Description :
Quevera is seeking a Field Support Specialist to join our team. At Quevera, we don’t just offer jobs we provide opportunities to be part of a dynamic, forward-thinking community that fosters innovation, collaboration, and personal growth.
You’ll work with industry experts, take on exciting challenges, and have the creative freedom to build cutting-edge solutions, all while advancing your career in a space that truly values your skills and ideas.
HIGHLIGHT'S OF WORKING FOR QUEVERA :
Quevera employees voted Quevera as a TOP EMPLOYER in the Baltimore / DC area by the Washington for 2024 for the 4th consecutive year!
Excellent Quevera's Benefits :
Medical / Dental / Vision (100% Employer Paid Medical Plan)
Short / Long Term Disability (Employer Paid)
Life Insurance (Employer Paid)
Yearly $5,000 towards education / training / certification.
Employees are in control of their career path through our Career Pathway Program .
Employer paid Company Vacation Package for you and a guest !
Retirement :
Quevera will match up to 6% towards your 401K and an additional 4% profit sharing!
REQUIRED - MUST have a current TS / SCI Polygraph clearance to apply for role. Only those with a current TS / SCI with Poly clearance will be considered.
Duties and Responsibilities :
Required Experience :
High school / GED and zero (0) to two (2) years of experience AND 8570 Certification. Preferred Security +. Will accept an AA or BS in a technical field as a substitute for years of experience.
Must have one of the following 8570 certifications : A+ CE, NET+ or Sec+
- Highly skilled in installing, repairing and troubleshooting computer hardware and peripherals. Well-versed in installing windows, software, applications, antivirus and patches
- Demonstrated ability to read and understand technical manuals and schematics
- Expertise in Microsoft Office Applications (Word, Excel, PowerPoint and Access)
- Able to manage time and priorities effectively
- Able to work efficiently with minimal supervision
- Proficient in working with end-users remotely
- Demonstrated expertise in Microsoft Windows 7 and 10
- Familiar with Active Directory security and policies
- Excellent analytical and problem solving skills
- Outstanding communication skills to relate with team members and support workers
- Must to be able to lift 50 lbs.
- Must be able to rive company vehicle.
- Must be available to work some 8 hour shift between the hours of 6am-6pm, as determined by management.
Quevera is an equal opportunity / affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age or any other characteristic protected by law. #LI-AA1
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