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Onsite Legal Assistant

Onsite Legal Assistant

Siegel JenningsCleveland, OH, US
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Legal Assistant  Position Overview :

  • We are seeking a highly organized and proactive Legal Assistant to join our team in our Cleveland office, supporting our Ohio practice group.
  • The ideal candidate will assist in managing administrative projects and workflow, maintaining communication with clients and stakeholders, and supporting attorneys within the practice group.
  • This role requires excellent communication skills, proficiency in office software, and the ability to handle multiple tasks efficiently.

Key Responsibilities :

  • Field / screen / direct incoming phone calls, taking accurate messages.  Interact professionally with colleagues, clients, other firm professionals, court personnel, co-counsel, etc.
  • Phone Vendor POC and main point of support Facilitate team member onboarding and offboarding with vendor and the team members supervisor Facilitate resolution of firm phone issues (desk / phone / apps) with vendor Maintain Firmwide Phone List Draft and send basic correspondence.
  • Greet clients and other visitors in a professional and service-oriented manner.
  • Schedule meetings and events, maintain shared conference room calendar Process office mail and express shipments.
  • Maintain inventory of office supplies; facilitate paper and recycling efforts.
  • Coordinate maintenance and repairs of office equipment, including assessing new equipment and techniques.
  • Train new team members on office equipment and phones.
  • Accurately open and maintain electronic files in firms’ database Manage the appraisal process for the Ohio practice group.
  • Process applications for refunds as necessary.
  • Process 1st level decisions and appeals to ensure all timelines are met.
  • Communicating with county or other governmental entities.
  • Assist other members of the Ohio practice support group, as needed.
  • Assist attorneys of Ohio practice group, as needed.
  • Other duties as assigned.

    • Skills and Abilities :

  • Digital Literacy – Microsoft Office, Word, Excel, information evaluation, communication, security awareness.
  • Basic math skills and the ability to convert percentages to decimals and work with fractions.  Strong attention to detail and organizational skills.   Comfortable giving and receiving feedback.
  • Flexible contributor who thrives in a dynamic environment and readily assists across functions.
  • Excellent verbal and written communication skills and ability to interact with diverse client base in a professional and service-oriented manner.
  • Comfortable conducting internet research.

    • Law firm experience considered a plus Real estate / appraisal knowledge or experience considered a plus Working Conditions / Physical Demands :

  • Ability to perform light work, including occasional lifting of up to 20 pounds.
  • Manual dexterity to operate standard office equipment.
  • Work primarily in a typical office setting.
  • Willingness to work more than 35 hours per week during busy periods.
  • Please note this role is onsite Monday - Friday 9am - 5pm Powered by JazzHR
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    Legal Assistant • Cleveland, OH, US

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