Job Description
Job Description
We are currently seeking a dynamic Assistant Studio Manager (ASM) to be a part of our Studio Leadership Team. The ASM will assist the Studio Manager and Head Coach in managing the daily business operations, staff development, and drive the overarching theme of #Morelife for our members.
So what does an awesome Orangetheory Fitness employee look like? They are :
Passionate about fitness and helping others achieve their fitness goals
Strong leadership ability with the drive to motivate and mentor others
Outgoing and energetic seeking to expand their sales career in the fitness industry Someone who enjoys teamwork and wants
to be a part of a world-class fitness company
Enthusiastic about changing peoples lives through fitness and community
Interested in further development of their professional skills in sales, marketing, lead generation, social media, building and retaining clients, and growing a business
Responsibilities include (but are not limited to) :
Work collaboratively with Studio Manager and Sales team to improve the studios overall effectiveness and efficiency
Maintain a safe and clean studio
Conduct telephone inquiries / follow-up calls and customer care calls
Assist with proper onboarding of all OTF clients
Take responsibility to ensure superior customer service Help manage and participate in events including marketing events
Motivate the Sales Associate team in achieving membership sales goals
Provide oversight of the sales team Assist with the hiring, onboarding and training
of all studio staff
Drive the Studios daily, weekly, and monthly membership goals
Measure key performance sales indicators for the fitness studio, including package offerings, memberships renewals, retail and concession sales, and maximizing workout traffic
At Orangetheory Fitness, you will participate in the operation and success of a fast-paced fitness studio, and build relationships with Orangetheory Fitness members and the community in order to help maintain and build a strong member base. You will also be
responsible for providing studio members with a best in class customer experience.
What we look ( requirements ) for in an Assistant Studio Manager :
Have an Associate's degree and functional computer skills
Love helping clients achieve goals and possess
excellent customer service skills
Are a fitness-minded professional with 2-years of experience working in a sales quota environment
Are interested in further development of your professional skills sets- sales, marketing, lead generation, social media, building and retaining clients, growing a business
Can (truly) multi-task and stay organized in a fast-paced environment
Practice positive, motivating and effective interpersonal communication skills
Demonstrate the desire to lead employees and motivate teams
Have the flexibility to work retail hours- days, nights, weekends, and holidays as needed
We strongly recommend participating in 2 OTF classes per week to have some fun and be able to effectively describe the workout to prospective clients.
Ability to manage difficult or emotional customer and employee situations.
Attend all relevant OTF training programs
Company Benefits & Perks : Benefits are very important to us. We are constantly looking for ways to increase our benefit package to attract and retain top candidates.
Health Insurance plans available for eligible employees
Flexible schedules WORKOUT FOR FREE!
Fitness casual dress-code
Passionate, collaborative work environment
Ongoing sales training and development
Participation in studio performance-based bonus program
Still with us? Please submit your resume and cover letter stating why this is the position for you!