Come Work with Us!
Taylor Corporation is a growing, dynamic company with big plans for the future and our people. Family owned and proud of it, we power our employees’ potential and strive to create opportunity and security for every member of the team.
We’re passionate about our work, we believe there is always a better way, and we’re in this for the long haul.
Ready to build a career? It’s time to look at Taylor.
Your Opportunity : Taylor Corporate Identity & Branding, formerly known as Corporate Graphics International, is looking for a new Customer Service Center Representative to join their team in North Mankato, MN! In this position, you will play an important part in ensuring our customers are taken care of and the company is well represented!
Your Responsibilities :
Provide a best-in-class customer experience and represent our company in a professional manner
Respond to customer inquiries through incoming calls, emails, and live chat
Put forth ideas to develop new best practices to maximize the customer experience
Demonstrate flexibility in dealing with the personal and stylistic differences of internal and external customers
Build long-lasting customer relationships
Research and resolve concerns to ensure customer retention and satisfaction
Navigate a variety of computer programs and websites
Your Shift :
Monday to Friday 8 : 00 AM to 5 : 00 PM
This position will be onsite in our North Mankato, MN facility
You Must Have :
High School diploma or equivalent (GED)
1+ years of customer-related experience
Strong verbal and written communication skills
Strong interpersonal, problem-solving, follow-up, and organizational skills
Strong computer proficiency
Watch our video to learn more!
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