A company is looking for a Research Associate responsible for researching healthcare-related information and providing support to members and advocates.
Key Responsibilities
Research and document information regarding healthcare providers and resources
Respond to member requests and track cases to ensure timely follow-up
Maintain accurate documentation and ensure compliance with policies and regulations
Required Qualifications
High School Diploma or G.E.D.; Associate's degree preferred
Minimum of one year of healthcare experience preferred
Basic knowledge of MS Word, Excel, and web navigation required
Ability to pass job-related testing and standardized interviews
Bilingual skills may be required based on assignment
Research Associate • Cedar Rapids, Iowa, United States