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Summary
The Operations Manager is responsible for supporting all operations associates and operational functions including order processing, estimating, purchasing, logistics, people management and development, and customer service.
Essential Functions
Oversee all operations ensuring all necessary supplies and materials needed to complete jobs are ordered
Partner with scheduling team to confirm schedule is up to date and at capacityfor the amount of Install teams are available
Review all jobs with Sales team, Purchasing team, and Schedulers to verify correct amount of material and manpower to execute the job
Certify all items on the schedule are legitimate and to determine if billable and verify that the correct procedures are being followed to ensure payment
Maintain excellent relationships with builders and design companies to ensure jobs are running smoothly and productively
P&L responsibility
Other duties as assigned
Education & Experience
Required
High School or equivalent
Minimum of 5 years related experience and / or training; or equivalent combination of education and experience
Preferred
Bachelor's Degree
Skills & Competencies
Proven history as a team leader
Successful history in managing branch operations
Knowledge of the construction industry
Experience with RFMS a plus
Bilingual experience preferred, but not required (English / Spanish)
Strong written and verbal communication skills
Interpersonal skills to develop and maintain professional working relationships with builders, vendors, subordinates, and co-workers
Proactively identify, analyze, address, and resolve problem areas, conflicts, and issues
Exhibits sound and accurate judgment, supports and explains reasoning for decisions, includes appropriate people in decision-making process, and makes timely decisions
Strong organizational skills to ensure adequate tracking systems are utilized to maintain and track all required information associated with the ordering and production process
Working knowledge of internet, inventory, project management, spreadsheet and word process software and order processing systems
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, individual with disabilities, veteran status, gender identity or national origin.
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