Part-Time Student Security Operations Technician

Department

UITS DEPUTY CHIEF INFORMATION (UA-DCIO-IUBLA)

Department Information

At University Information Technology Services we provide the technology, tools, and services you need to succeed. UITS supports IU's vision for excellence in research, teaching, outreach, and lifelong learning.

We ensure a workplace that encourages growth, flexibility, and creativity, as well as a culture that champions inclusion, diversity, and overall employee well-being through programs supported university-wide.

As an Equal Opportunity Employer, we believe in each person's potential, and we'll help you reach yours.

The University Information Security Office facilitate the overall missions of Indiana University by ensuring a resilient and secure information technology environment that protects information resources without impeding their widespread use.

Our team is distributed throughout the United States and operates in a virtual manner.

Job Summary

The University Information Security Office is offering part-time security operations technician positions to currently enrolled students.

Technicians provide tier 1 technical analysis and response of cybersecurity incidents in support of the mission of the IU community using specialized skills and software.

We are committed to protecting Indiana University and the community by engaging in professional, timely, and accurate work.

Department-Specific Responsibilities

• Performs first-level triage, analysis, and response of routine security incidents, threats, and vulnerabilities
• Provides limited security consulting to the IU community
• Communicates with and educates the IU community via phone and email regarding : network block resolution, abuse / misuse incidents, and copyright violations
• As necessary, escalates ongoing, high impact, or unresolved issues to the appropriate supervisor, tier 2 staff, or security engineers
• Updates technical documentation for internal and public consumption

Qualifications

EDUCATION

Required

Currently enrolled as a student at Indiana University

Preferred

Currently pursuing a BA, BS, or MS degree in cybersecurity, information policy, risk management, or related field of study.

WORK EXPERIENCE

Required

Customer service experience

SKILLS

Required

• Technical skills requisite with modern office work environments
• Ability to effectively communicate and exchange information with a wide range of diverse individuals
• Excellent interpersonal skills and a customer service orientation
• Strong organizational and load-management skills, including the ability to manage multiple priorities

Working Conditions / Demands

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment.

The position involves sedentary work as well as periods of time moving around and office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

Work Location

Bloomington, Indiana or Indianapolis, Indiana

Work Hours

25 hours per week.

We require a commitment to work at least two full semesters.

Schedules are set on a semester basis.

Our office is open regular business hours (8 : 00 AM - 5 : 00 PM Eastern) Monday - Friday (closed on official University holidays).

Benefits Overview

For full-time staff employees, Indiana University offers a wide array of benefits including :

• Multiple plan options for medical insurance
• Dental insurance
• Health Savings Account with generous IU contribution
• Life insurance, LTD, and AD&D options
• Base retirement plan contribution from IU, subject to vesting
• Additional supplemental retirement plan options
• Tuition benefit for IU classes
• 10 paid holidays per year
• Generous Paid Time Off
• Paid Parental Leave
• Employee Assistance Program (EAP)

Learn more about our benefits by reviewing our online Benefits Brochure.

Job Classification

Career Level : Part Time Employee

FLSA : Nonexempt

Job Function : Part Time Employee

Job Family : Part Time Employee

Click here to learn more about Indiana University's Job Framework.

Posting Disclaimer

This posting is scheduled to close at 11 : 59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days.

To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

If you wish to include a cover letter, you may include it with your resume when uploading attachments.

Equal Employment Opportunity

Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications.

Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status.

Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX.

Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator.

See Indiana University's Notice of Non-Discrimination here which includes contact information.

Campus Safety and Security

The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online.

You may also request a physical copy by emailing IU Public Safety at

[email protected]

or by visiting IUPD.

Contact Us

Request Support

Telephone : 812-856-1234

812-856-1234