Search jobs > Madison, AL > Customer service representative

Customer Service Representative Fueler/Washer - Penske Truck Leasing

Penske Truck Leasing
Madison, Alabama, US
Full-time

The work location 25174 One Aviation Way Madison AL 35756What’s the Job?Ready to accelerate your career while helping our customers move forward?

As a Customer Service Representative Fueler / Washer at Penske, you’ll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again.

You will be the face of Penske the person greeting our customers when they arrive and the one sending them off with a smile.

Why join Penske as a Customer Service Representative, you ask? It’s simple. Maybe you’ve always had an interest in vehicle maintenance but haven’t had the chance to pursue it.

This is the perfect place to start. No experience is required. We will introduce you to our vehicle maintenance processes.

We will teach you how to use our leading-edge technology. In fact, the training and experience you get here will help you advance to become a technician.

And you’ll get to do that learning at a company that offers career stability and competitive benefits. Talk about an amazing opportunity.

It’s about going above and beyond for our customers the way Penske goes above and beyond for you. It’s about building meaningful relationships.

It’s about keeping our customers moving forward.The working shift is 130p 10p Tues thru Fri, 7a 330p Sat.Main Responsibilities :

  • Greeting our customers and making sure they have a great experience as you fuel and wash vehicles
  • Performing vehicle readiness inspections to make sure tires, fluids, and other basic maintenance items are done
  • Helping make sure our facilities are clean, safe environments for our customers and associates
  • Building your skills through training and hands-on coaching to perform minor repairs such as installing mounted tires, replacing or rotating tires and performing preventive maintenance repairs
  • Completing other projects and tasks as assigned by supervisorWhy Penske is for You :
  • Competitive starting salary
  • Shift Premiums
  • Career stability
  • Opportunity for growth
  • Excellent benefits, including lots of time off
  • Strong, well-rounded training programs
  • Advanced vehicle maintenance technology
  • Location and schedule flexibilityGeneral Requirements :
  • High school diploma, equivalent, or prior work experience preferred
  • Valid driver’s license required
  • Excellent customer service and communication skills
  • The ability to work well as part of a team
  • The ability and willingness to work outside
  • Basic mechanical ability and tool usage (preferred)
  • Basic computer skills
  • The associate will be required to understand and comply with specific instructions, guidelines, rules, regulations, or other information established by Penske management
  • The associate must be able to perform all work adhering to DOT, OSHA, and all Penske safety and maintenance policies; including but not limited to the correct selection and use of appropriate tools, PPE, machine guarding, and established best safety practice.
  • Regular, predictable, full attendance is an essential function of the job
  • As this position requires driving Penske and customer vehicles, it is regulated by the DOT and requires a current driver qualification file to be maintained as required by the role.

The driver qualification file includes : an annual motor vehicle records (MVR) check, a successfully completed DOT Physical, and Safety Performance History records request from prior employers in the last 3 years.

Additionally, CDL holders will have a DOT Drug Screening within 30 days of start and subject to a FMCSA Clearinghouse review.

Willingness to work the required schedule, work at the specific location required, complete Penske employment application, submit to a background screening (to include criminal checks, past employment and education), the ability to pass a drug screen and physical as required by the Department of Transportation, and potential travel within a near geography for training are required.

This position is regulated by the Department of Transportation or designated as safety sensitive by the company, and the ability to work in a constant state of alertness and in a safe manner is required.

Associates must have the ability to accept responsibility for their own safety, as well as the safety of others.Physical Requirements : The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the associate will be required to move frequently, stand, walk, climb, bend, and sit for extended length of time throughout their scheduled working period.
  • The associate is required to use their hands on a routine and daily basis to grasp, reach, touch, handle, feel, and / or otherwise operate required tools or controls.
  • The associate must be able to work safely at heights using applicable ladders and elevated working platforms.
  • The associate must be able to safely work in all weather conditions.
  • Given the frequent movement of large trucks through the workplace, the associate must be able to see and hear in order to safely navigate the work environment.
  • The associate must be able to regularly lift and / or move up to 50lbs / 23kg and occasionally lift and / or move up to 100lbs / 45kg.

Penske is an Equal Opportunity EmployerPJ300About Penske Truck Leasing / Transportation SolutionsPenske Truck Leasing / Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward.

With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success.

Visit Go Penske to learn more.Job Category : Vehicle Maintenance / Mechanics / TechniciansJob Family : Vehicle MaintenanceAddress : 25174 One Aviation WayPrimary Location : US-AL-MadisonEmployer : Penske Truck Leasing Co., L.P.Req ID : 2412840

15 hours ago
Related jobs
Promoted
Penske Truck Leasing
Madison, Alabama

Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you’ll do exactly that. Why join Penske as a Customer Service Representative, you ask? It’s simple. Employer: Penske Truck Leasing Co. You will be the f...

Intuit - TurboTax
Alabama, US
Remote

As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. Lead Generation (the ac...

TEKsystems
Huntsville, Alabama

Assist customers in diagnosing and resolving voice, data, video and connectivity issues and answer questions that ensure an optimal customer experience. Assist callers with billing questions, bill payment, service sign up and the promotion and upsell of service offering. Communicate to Customer serv...

Family Dollar
Athens, Alabama

As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise...

Ken Davis - State Farm Agent
Huntsville, Alabama

As a Customer Service Representative with Ken Davis, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. Previous customer service ...

Mr. Rooter of Huntsville
Huntsville, Alabama

All independently owned and operated franchised businesses operate under the service brands’ marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Mr. ...

U-Haul
Huntsville, Alabama

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. Are you a people person? Do you love helping other...

Circle K
Madison, Alabama

Lead Customer Service Representative. We want you to join our team as a Customer Service Representative. As a Lead Customer Service Representative, you will enjoy:. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high...

Intuit - TurboTax
Alabama, US
Remote

As a Customer Service Representative, you'll support TurboTax customers with product and software inquiries, including downloading, logging in, basic navigation, importing documents, printing, filing, and fundamental tax questions. As a CSR, you'll play a crucial role in ensuring our customers have ...

Penske Truck Leasing Co., L.P.
Decatur, Alabama

Late model, Penske Truck Leasing trucks. Penske Logistics is a wholly owned subsidiary of Penske Truck Leasing. Ready to put your truck-driving career in high gear? Make the shift and fuel your career as a CDL Class A Truck Driver for Penske. When you join Penske, you join a team of professional tru...