Talent.com
Emerging Store Manager

Emerging Store Manager

WalgreensBeaver Dam, WI, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Emerging Store Manager

Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store. Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all store activities in the absence of the Store Manager. Ensures proper merchandising, protection of store assets, and improves store sales and profitability. Leads and manages store team members, including recruitment, hiring, performance management, and discipline of direct reports to ensure teams are engaged and performing their responsibilities to achieve company deliverables.

Customer Experience

  • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints in a timely manner and answers questions to ensure a positive customer experience. Models and shares customer service best practices.
  • Monitors customer service, provides coaching, training, and develops plans for improvements in both the front-end and pharmacy. Empowers team members to find the most impactful resolution for customers; seeks solutions that exceed customer expectations and builds loyalty.
  • Accountable for improving on overall customer service metrics.

Operations

  • Supervises the operation of the store and team members, including assigning daily activities, delegating tasks to team members, opening / closing / changing shifts, approving time records, time off and managing other scheduling conflicts to ensure proper team member coverage.
  • Collaborates with external partners to drive the future of their Walgreen store. Identifies ways to support external partnerships and services as a resource for Pharmacy Operations Manager in seeking community outreach opportunities.
  • Supports Store Manager in leveraging data, analysis, and team member input to make fact-based decisions, follow-up, and monitor impact.
  • Supervises the control of the store cash management including but not limited to register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping.
  • Supervises front end and pharmacy inventory, completing resets / revisions and price changes; analyzes front end and pharmacy inventory trends to create corrective action plans; trains / coaches team members to follow inventory standard operating procedures.
  • Ensures execution of operational feedback from the Store Manager and District Manager through delegation and supervision of team members.
  • Ensures that store interior and exterior are clean and presentable; manages repair and maintenance; responds to emergencies.
  • Ensures team members have a working knowledge of all computer and technology systems and software.
  • Provides for the safety and well-being of team members; effectively utilizes the Security Operations Center.
  • Complies with all company policies and procedures, manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including sale of alcohol, tobacco, fresh food, and pharmacy products.
  • Completes special assignments and other tasks as assigned.

    • Full Store Operation Business Performance Management

  • Independently analyzes financial and performance data; creates action plans to support achievement of business deliverables.
  • Uses operating statements, key performance indicators, and other relevant tools to engage the team; drive solutions and actions for store improvement. Collaborates with Store Manager to identify sales opportunities, gain insights, to ensure growth and performance of the store through new initiatives as directed by the Support Center.
  • Supports Pharmacy during busy periods, including serving as a pharmacy technician, when necessary.

    • People & Performance Management

  • Primarily responsible for leading and training team members; provides training, mentoring, coaching, and support to enable team members' career development. Responsible for team member discipline, coaching meetings, and makes recommendation regarding team member performance management, including discipline and termination when appropriate.
  • Manages team member performance by assigning responsibilities, developing performance plans, setting goals and expectations, observing performance, providing feedback and giving recognition to enhance effectiveness of individual team members and overall team.
  • Acquires and retains talent, builds pipelines to keep store properly staffed, and ensures a diverse pipeline of future leaders. Anticipates short and long-term staffing needs, develops talent plan, manages candidate pool, participates in the interview process and makes hiring decisions.
  • Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
  • Establishes a culture of accountability through clear expectations and performance management, Performance Improvement Plans, and constructive discipline.

    • Training & Personal Development

  • Successfully completes Store Manager learning and development program. Completes all required learning and development courses, certification, and any training assigned by Store Manager, District Manager and company leaders.
  • Monitors own performance, seeks continuous feedback from leader and team members, and commits to self-development; has an Individual Development Plan in place.
  • Obtains and maintains valid pharmacy technician license as required by state.

    • Communications

  • Communicates regularly with team members through one-on-one discussions, group meetings to ensure communication is open between leaders and team members. Actively responds to team member questions or concerns.
  • Assists Store Manager in planning and communicating the company and store strategy.

    • External Basic Qualifications

  • Bachelor's degree with a solid academic record, all majors welcome OR satisfactorily completed a Walgreens Community Internship Program OR High School Diploma / GED and two years of experience in a supervisory position (does not require experience with direct reports).
  • Demonstrated leadership abilities that include professional business ethics, self-motivation, and strong communication skills and strong business acumen.
  • Completion of Store Manager training program (LEAP) or willingness to complete Walgreens Leadership Essentials training (for individuals placed in ESM role on or after June 1, 2021) within 12 weeks of ESM start date.
  • Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
  • Willingness to work flexible schedule including extended days, evenings, and weekend hours.
  • Willingness to accept promotion into a Store Manager position, if promotion is offered, which could require relocation to a different store location.
  • Ability to transfer to other Walgreens retail assets located within the same hiring Area.

    • Preferred Qualifications

  • Bachelor's Degree.
  • Internal candidates : Management experience, including supervising others, managing, and assigning work. Experience across both front-end and pharmacy.
  • External candidates : Business majors. Prior retail or food industry experience.

    • We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability / veterans.

    This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $45,000 - $71,550. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors.

    This role will remain open until filled.

    Job Function : Retail

    Employment Type : Full-time

    District : 445-FOND DU LAC WI

    Common Location : 607 PARK AVE,BEAVER DAM,WI,53916-02201-11253-S

    Full District Office Address : 2455 EASTERN AVE,PLYMOUTH,WI,53073

    serp_jobs.job_alerts.create_a_job

    Emerging Store Manager • Beaver Dam, WI, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    10072 Store Manager

    10072 Store Manager

    Sally Beauty HoldingsBeaver Dam, WI, US
    serp_jobs.job_card.full_time
    By working at Sally Beauty, you would be part of the largest hair and beauty supplier in the world and we are on a mission to empower our customers to express themselves through hair and we need p...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Department Manager

    Department Manager

    McDonald'sSun Prairie, WI, US
    serp_jobs.job_card.full_time
    I want a satisfying career with good benefits and great opportunities for advancement.I have a lot to offer and I want to grow. The Job for Me Get a job that inspires your best and moves you forwar...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Assistant Store Manager

    Assistant Store Manager

    Genuine PartsWatertown, WI, US
    serp_jobs.job_card.full_time
    Imagine the position to use your automotive or customer service expertise with both our wholesale and retail customers on a daily basis, serve as a leader to your teammates, and lead NAPA to be the...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Assistant Store Manager

    Assistant Store Manager

    Kwik TripBeaver Dam, WI, US
    serp_jobs.job_card.full_time
    This position oversees all aspects of running a retail / food location.Hiring, training, scheduling of 20-60 coworkers.Great people skills, ability to resolve coworker and customer concerns.Enjoy a f...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    STORE / NIGHT DEPT LEADER

    STORE / NIGHT DEPT LEADER

    KrogerWatertown, WI, US
    serp_jobs.job_card.full_time
    Create an outstanding customer experience through exceptional service.Establish and maintain a safe and clean environment that encourages our customers to return. Direct and supervise all functions,...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Retail Store Manager

    Retail Store Manager

    AbleLightHoricon, Wisconsin, United States
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Work for a Non-Profit that cares!.Store Managers are responsible for ensuring that the highest level of customer service is being applied. Store Managers model AbleLight's mission, vision and values...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    ASSISTANT STORE MANAGER

    ASSISTANT STORE MANAGER

    Papa Murphy'sFort Atkinson, WI, US
    serp_jobs.job_card.full_time
    You are applying for work with R&G Pizza LLC, a franchisee of Papa Murphy's, not Papa Murphy's International, Inc.If hired, the franchisee will be your only employer. Franchisees are independent bus...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Restaurant District Manager

    Restaurant District Manager

    Marco's PizzaBeaver Dam, WI, US
    serp_jobs.job_card.full_time
    Do you love working with people? Are you looking for an opportunity to build and develop a team and also grow in your career? Marco’s Pizza is the premier pizza franchise in the United States and i...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    SHIFT SUPERVISOR

    SHIFT SUPERVISOR

    Papa Murphy'sWatertown, WI, US
    serp_jobs.job_card.full_time +1
    The Shift Supervisor is responsible for all facets of the operation for the assigned shift of a Papa Murphy's store while continually promoting a culture that embraces the company's core values of ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    10072 Store Manager

    10072 Store Manager

    SBH Health SystemBeaver Dam, WI, US
    serp_jobs.job_card.full_time
    By working at Sally Beauty, you would be part of the largest hair and beauty supplier in the world and we are on a mission to empower our customers to express themselves through hair and we need p...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    STORE PERISHABLE MANAGER - DGPP in WAUPUN, WI S06554

    STORE PERISHABLE MANAGER - DGPP in WAUPUN, WI S06554

    Dollar GeneralWaupun, WI, US
    serp_jobs.job_card.full_time
    Dollar General Perishable Department Manager.Work where you matter at Dollar General, where our mission is serving others! We value each and every one of our employees. Whether you are looking to la...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Store Manager

    Store Manager

    Bridgestone AmericasWatertown, WI, US
    serp_jobs.job_card.temporary
    Responsible for every aspect of the store operation, which includes : selecting, coaching and developing store teammates as well as merchandising, advertising and promotion of products and services....serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    STORE MANAGER

    STORE MANAGER

    Papa Murphy'sWaunakee, WI, US
    serp_jobs.job_card.full_time
    Papa Murphy's Pizza Store Managers Job.Manages a Papa Murphy's store by performing the following duties : .Responsible for the complete oversight of a single store, which includes, but is not limited...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    ASST STORE MANAGER - DGPP in WAUPUN, WI S06554

    ASST STORE MANAGER - DGPP in WAUPUN, WI S06554

    Dollar GeneralWaupun, WI, US
    serp_jobs.job_card.full_time
    At Dollar General, our mission is Serving Others! We value each and every one of our employees.Whether you are looking to launch a new career in one of our many convenient Store locations, Distribu...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    General Merchandise

    General Merchandise

    WalmartSun Prairie, WI, US
    serp_jobs.job_card.full_time +1
    Career Area : Walmart Store Jobs.Job Function : Walmart Store Jobs.Employment Type : Full & Part Time.Do you enjoy helping customers figure out and find what they need? From every day needs to special...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Emerging Store Manager

    Emerging Store Manager

    WalgreensWatertown, WI, US
    serp_jobs.job_card.full_time
    Supervises customer service associates and designated hitters.Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store.S...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Assistant Store Manager - Full-time

    Assistant Store Manager - Full-time

    Shoe CarnivalWaterloo, WI, US
    serp_jobs.job_card.full_time
    Are you passionate about the retail world and eager to take on a leadership role in a fast-paced, fashion-forward environment? Shoe Carnival, Inc. Assistant Store Manager to join our family.This is ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Shift Lead

    Shift Lead

    WalgreensWatertown, WI, US
    serp_jobs.job_card.full_time
    Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Shift Lead

    Shift Lead

    Domino'sHoricon, WI, US
    serp_jobs.job_card.full_time
    Requirements and Duties : Must be available for either opening and / or closing shifts and must have weekend availability. You are responsible for everything that happens during your shift.This include...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Assistant Manager

    Assistant Manager

    Domino'sHoricon, WI, US
    serp_jobs.job_card.full_time
    Assistant Manager position available at Domino's.Responsibilities include overseeing all aspects of the store during your shift, including cost controls, inventory control, cash control, and custom...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30