Program Design and Management Director

Please ensure you read the below overview and requirements for this employment opportunity completely.

Are you passionate about helping others? Do you want to unleash your purpose and potential?

Come join our dynamic social service enterprise as we help over 200,000 individuals across the Chicagoland area.

YWCA Metropolitan Chicago is the oldest and largest women’s organization in the region, with a mission to eliminate racism and empower women.

To learn more about the YWCA Metropolitan Chicago, please visit our website at https : / / ywcachicago.org.

The Program Design and Management Director will provide ongoing oversight of daily operations of YWCA’s early childhood and youth programs and partners.

Oversight includes creating and updating policies and procedures, data management and ongoing monitoring to ensure programs are operating efficiently, team members have all tools and resources to meet the needs of our clients and maintain contract compliance.

ESSENTIAL RESPONSIBILITIES :

• Develop, implement, and maintain ongoing quality assurance and performance processes used to measure, evaluate, and assure the quality and performance of the Early Childhood programs.
• Establish and manage a strong monitoring, analysis, and evaluation system with well-defined results, milestones, and targets inclusive to Continuous Quality Improvement practices.
• Work closely with Early Childhood leadership team to review, track, and assess monitoring compliance throughout program operations and encourage continuous quality improvement.
• Analyze and evaluate a variety of information; organize, interpret and present it in meaningful oral or written form for varied audiences and provide solid analysis leading to sound decision-making.
• Participate in local and state meetings and strategy sessions to stay informed on priorities, raise issues and provide feedback.
• Issue reports of all findings on an ongoing basis and provides systematic follow up to all program functions.
• Develop policies and procedures to support ongoing operations of Early Childhood programs, including training of team members and partners, onboarding new partners and management of partner agreements.
• Work in conjunction with Early Childhood Leadership team to plan and implement the program’s yearly Community Assessment, and Self-Assessment, and process.
• Coordinates with other YWCA programs to meet the needs of all providers.
• Manages and oversees databases including but not limited to; setup, program updates, staff training, and ongoing monitoring and reporting (KPI, Governance, Annual Report, PIR, In Kind).
• Responsible for timely submission of PIR and compliance monitoring of all partner programs.
• Serves as Administrator of Early Childhood software systems ensuring accuracy and timely completion of data entry for all required program elements.
• Develops, coordinates and produces weekly, monthly, and annual reports as needed by the program for management, state and federal reporting requirements.
• Coordination of asset tracking with IT department and ensures all technology needs of the teams are met.
• Collaborate on audits and focus area reviews as required by funder.
• Ensures all entities and processes of governance of programs meets all contract compliance.
• Coordinates volunteer and temporary support activities.
• File management of all compliance documents.
• Review and oversee consultant contracts.
• Plan and facilitate partner leadership meetings.
• Performs other duties as assigned.

QUALIFICATIONS :

• Ability to understand and apply funding source standards, policies, procedures and requirements to program business.
• Skilled in creating and managing databases including knowledge of Microsoft Excel, Google Docs and other spreadsheets.
• A demonstrated ability to work independently, while prioritizing and managing multiple assignments simultaneously as needed.
• Well-developed problem-solving, communication skills.
• Excellent fiscal and data management skills.
• Ability to adapt to change.
• Ability to work collaboratively with individuals from various education, socioeconomic, and cultural backgrounds.
• Thrives in an environment in which collaboration, partnership, and empowerment are the key cultural elements.
• Minimum 3 years’ experience working in a Head Start / Early Head Start / Early Childhood programs required. Understanding of early childhood education, child health, mental health, and familiarity with the fields of disabilities services and parent involvements.
• Familiarity with community resources, children care licensing requirements as well as standards of other regulatory bodies preferred.
• Effective, supportive organizational skills, including the ability to assist personnel in developing self-direction.
• Extensive knowledge of the Head Start Performance Standards and other regulations preferred.
• Experience in human services program management, including planning, operations & evaluation, and the use of data management information systems.
• Ability to pass a health examination and criminal background check.
• Able to travel within a locally designated area and work nights and weekends as needed.
• Excellent presentation skills, incorporating all strategies for all learning areas.
• Maintain a thorough knowledge of IDHS and Head Start policies, procedures, and regulations, continuous quality improvement processes, monitoring protocols, changes and updates to federal, state, and local regulations.

EDUCATION REQUIRED : Master Degree and 4+ years of relevant experience or equivalent combination of education and experience.

WORK SCHEDULE : Monday Friday, 8 : 30am-4 : 30pm. This position may require work on some evenings and weekends. Schedule can vary depending on the needs of the agency.

Annual Pay Range : $80,000 - $90,000

BENEFITS OVERVIEW :

• Generous amount of PTO & Sick Leave, 12 Observed holidays, & Floating Holidays.
• Health, Dental, Vision, Life, Short & Long Term Disability Insurance, & 401(k).
• Flexible Benefits - employee, dependent, commuter & HSA.
• Employee Assistance Program (24 / 7).
• YWCA Retirement Fund (after completion of 2 years of service).
• Pet Insurance.
• 37.5 hour work week.

MANDATORY VACCINATION POLICY DISCLOSURE : YWCA Metropolitan Chicago requires all staff to be fully vaccinated against COVID-19 as a condition of employment.

An individual is considered fully vaccinated two weeks after receipt of the second dose of a two-dose vaccine (e.g., Pfizer, Moderna) or two weeks after receipt of a one-dose vaccine (e.

g., Johnson & Johnson). Candidates who are offered a position must provide proof of full vaccination prior to their start date.

Individuals in need of an exemption from this policy due to a medical reason or because of a sincerely held religious belief, or as otherwise required by law, must submit a completed Request for Accommodation form to HR.

YWCA Metropolitan Chicago is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

YWCA Metropolitan Chicago will provide reasonable accommodations for qualified individuals with disabilities.

This job description is not intended to represent a complete list of all duties and responsibilities. There may be unplanned activities and other duties assigned.

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