Job Description
Job Description
POSITION SCOPE : Business Consultant- interacting with Franchise Owners and Customers- Operating within the guidelines of normal Market Owner Policies and Procedures. The Business Consultant is responsible for overseeing a territory which consists of 2 types of customers : Franchisees and end of service Clients. The Business Consultant will be tasked with quality control in janitorial operations, facilitate training, supporting Franchisees, will need to exemplify great customer service skills, flexibility to work nights and weekends. Candidate needs to be highly motivated, professional, customer service oriented, have a desire to help other people succeed and interested in a fast paced rapidly growing essential business working environment. JAN-PRO will provide salary ($44K-$47.5K), commission / bonus potential, medical benefits, company vehicle with gas allowance , cell phone / Ipad and 401K with company match, paid vacation.
BENEFITS :
- Salary : $48.5K-$50K Starting
- Commission and Bonuses
- Health Insurance
- Company Vehicle with gas allowance
- Company phone and Ipad
- 401K with company match
- Paid Vacation
ESSENTIAL DUTIES :
Understanding company Policy and ProceduresUnderstand and comprehend the attributes behind the JAN-PRO BrandWill represent the JAN-PRO Brand with vigor and enthusiasm-believe in our missionMonthly and Quarterly inspections of accounts in territoryAccompany Franchise Owners on site visits to resolve issues and foster and build relationshipsInitiating and establishing relationships with new and existing customers- in personIdentifies Franchise owners for new and existing business through proper vetting processInitiates new account startups and aid in the processProvides ‘on-site’ training for new and existing Franchise Owners, assists Franchise Owner in completing paperworkIdentifies additional streams of revenue for Franchise Owners through special servicesEnsures customer is happy with all services providedIdentifies opportunity to assist customer needs with consumable suppliesWorks with Franchise Owners to resolve customer complaintsInvolved in Initial Franchise trainingIdentify and initiate opportunities for growthResponsible for Account Retention- assisting Franchise Owners in retaining their businessResponsible for all paperwork and data entry for territoryMaintains and develops a network of Franchise Owners and shares in the dissemination of ‘best practices’, particularly in the area of Emergency Back-up CrewsTrainer, Mentor, CoachPREREQUISITE KNOWLEDGE, SKILLS, AND EDUCATION :
Undergraduate degree or comparable work experienceManagement level experience in related franchise industry a plusDemonstrated ability to manage large teams of people in organized structureTrack record of success in management of large teams in competitive environmentExcellent written and verbal English communication skillsProficient in MS Office programs (Word, Power Point, Excel, and Outlook) and Internet operationsStrong presentation skillsProfessional speaking voice and demeanorAbility to work around highly sensitive information and in a confidential environmentPHYSICAL AND MENTAL REQUIREMENTS :
High CharacterAbility to function in high-pressure situationsManual dexterity to operate a computer (desk-top and lap-top) and other electronic equipmentAbility to take legible hand-written notes where necessaryCorrectable vision and hearingExcellent interpersonal skillsClear, easy to understand oral communication abilityAbility to sit for prolonged periodsGa Drivers License in good standingENVIRONMENTAL EXPOSURE :
Air conditioned / heated office environmentExposure to artificial interior lightingLow to medium level noiseExposure to hazards as typically found in office products and equipmentThis job description is not intended to be all-inclusive and the employee will also perform other reasonably related business duties as assigned by immediate supervisor and other management as required. The Company reserves the right to revise or change duties as the need arises. This job description does not constitute a written or implied contract of employment.
