Security Manager

KNOWLEDGE, SKILLS, ABILITIES, QUALIFICATIONS :

1. High school diploma or GED required. Degree in criminal justice, security management, or related field preferred.

2. Five years of experience in safety and security management and operations, law enforcement, or a related field.

3. Two years of experience supervising or training staff preferred.

4. Must have experience with security systems and equipment, such as electronic access control systems, security alarms, and security cameras.

Must be knowledgeable in assessing and intervening in situations that present risks, and compromise safety and security.

5. Must be knowledgeable and proficient in the use of computers and relevant software applications.

6. Ability to communicate effectively and in a positive manner with residents, employees, and guests. This includes the ability to write accurate and detailed reports.

Ability to read and interpret documents, such as safety rules.

7. Ability to assume a leadership role in a crisis and deal with people under stress.

8. Ability to always exercise good judgment.

9. Must be able to maintain the confidentiality of records and information.

10. Ability to function both independently and as a team member at all staff levels.

11. Ability to identify and solve practical problems and deal with a variety of situations without existing policies or procedures.

ESSENTIAL FUNCTIONS, DUTIES AND ACCOUNTABILITIES :

1. Provides leadership, quality assurance and evaluation regarding all aspects of security for the campus. Develops policies, procedures, and protocols for ensuring the security and safety of all Saint John's employees, residents, and guests.

2. Provides oversight of functions that involve monitoring systems and intrusion detection, access control including management of keys and access cards, alarms, and inspections and replacement of related equipment.

Checks, as required, all locking devices, alarms, and security equipment, including cameras. Ensures all security related systems remain operational and takes appropriate action to quickly remedy any failures.

3. Provides education for all residents, employees, and guests. Coordinates with the Training and Safety Specialist to ensure that all Saint John's employees are properly trained and follow all security protocols and procedures.

Ensures residents receive orientation to, and ongoing training on, safety and security procedures.

4. Acts as the organization's point person for issues relating to security, including law enforcement requests. This includes interacting with employees as a resource for addressing safety and security concerns during and after business hours and responding to emergency and security situations to provide necessary assistance to employees and residents.

5. Manages the organization's under-building parking garages and surface parking lots by assigning spaces and monitoring parking behavior.

6. Assists with maintenance of the safety and security components of the agency's Emergency Operations Plans. Participates in the development and deployment of all required emergency evacuation drills for fire and severe weather, active shooter, and other related drills and exercises.

7. Leads internal investigations as needed by recording observations, information, occurrences, and surveillance activities, and interviewing witnesses.

8. Prepares and reviews, in timely fashion, reports and documentation such as accident and incident reports.

9. Prepares an annual security budget.