Manager, Quality Assurance

Job Description

Job Description

Description :

We support democracy.

Our vision at Election Systems & Software (ES&S) is simple and unwavering we provide products and services of exceptional quality and value to maintain voter confidence and enhance the voting experience.

We accomplish this through continuous investments in research and development, resulting in regular product updates and security enhancements for each voting system we design, build, sell and support.

Join the ES&S Product Development team where we are crafting the future of voting in the United States! On our team, you will push boundaries to provide solutions that meet the industry’s ever-evolving needs.

Our people apply their innovative perspectives to challenges big and small, and ES&S provides the resources to make our employees’ vision a reality.

Summary / Objective : A Manager, Quality Assurance is responsible for developing and implementing plans and programs to assure the products released within the Voting System segment are fit for purpose, consistent and meet internal and external requirements / specifications.

This position collaborates across product functions to determine and establish standards and procedures to prevent or eliminate defects in new or existing products.

The Manager, Quality Assurance performs specific tasks specialized to the product area assigned.

Essential Duties and Responsibilities :

• Collaborates cross functionally to define, implement, document and maintain quality standards, procedures and practices for the products assigned.
• Develops planning tools to effectively analyze, evaluate, manage and monitor achievement of quality standards and presents information concerning factors such as business situations, production capabilities, manufacturing issues, economic trends with respect to design and development of products.
• Develops, administers effective and efficient testing systems, evaluates test results, and recommends appropriate follow up to assure quality standards for products assigned.
• Collaborates with vendor representatives of material and components with respect to vendor and supply quality and ability to fulfill material / component requirements.
• Disseminates quality assurance reports across stakeholders to delineate areas of responsibility, resource requirements and operational procedures in order to deliver timely and effective delivery of assigned product(s).
• Reviews technical publications, articles and abstracts to stay abreast of technical developments in the industry.
• Achieves results by communicating job expectations, planning, coaching, developing and coordinating employees.
• This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

Duties, responsibilities and activities may change at any time with or without notice.

Qualifications :

Education : Must have a bachelor’s degree in Computer Science, Management Information Systems or similar discipline;

Experience : At least 5 years experience including :

Hands-on experience in software quality assurance environment

Experience with Web Application and API testing

Experience with SQL Database

Experience with testing of desktop applications and hardware preferred

Experience with automated testing of desktop applications and hardware preferred

Experience with Microsoft Office Suite

Competencies : Technical capacity

Technical capacity

Problem Solving / Analysis

Planning / Organization

Strong proficiency in verbal and written communications

Personal effectiveness / credibility

Ability to collaborate with others

Supervisory Responsibilities : This position supervises, develops and mentors a staff.

Travel : Approximately 5% travel is expected.

EEO Statement : Election Systems & Software, LLC is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

Election Systems & Software, LLC's management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs and general treatment during

Requirements :