System Engineer 2 - Web Services Engineer
Job Description
Job Description
Position Description
- Installation and Configuration : Install and configure web server software (e.g., Apache, Nginx, IIS) and related components.
- Maintenance and Upgrades : Regularly update and patch web servers to ensure they are secure and performing optimally.
- Monitoring and Performance Tuning :
- Monitor server performance and troubleshoot issues to ensure high availability and reliability.
- Ensure compliance with Service Level Agreements (SLAs) by proactively identifying and resolving performance bottlenecks and potential issues.
- Security Management : Implement and maintain security measures to protect web servers from threats and vulnerabilities.
- Backup and Recovery : Manage backup and recovery processes to ensure data integrity and availability in case of server failure.
- Documentation : Maintain accurate documentation of configurations, procedures, and policies.
- Collaboration : Work closely with development and IT teams to support web application deployments and ensure smooth operation.
- User Support : Provide support to users and developers for web server-related issues and inquiries.
- Ticket-Based Support : Manage and resolve support tickets in a timely and efficient manner, ensuring user satisfaction.
- Customer Service : Provide excellent customer service by effectively communicating with users and stakeholders, addressing their concerns, and providing solutions.
- Automation and Scripting : Develop and maintain automation scripts to streamline server management tasks.
- Compliance :
- Ensure that web server operations comply with organizational policies and industry standards.
- Maintain compliance with DISA (Defense Information Systems Agency) standards and guidelines.
Mandatory Skills :
- Experience with cloud platforms (e.g., AWS, Azure, Google Cloud).
- Experience with containerization and orchestration tools (e.g., Docker, Kubernetes).
- Experience with monitoring tools and performance tuning.
- Familiarity with CI / CD pipelines and DevOps practices.
- Familiarity with database management systems (e.g., MySQL, PostgreSQL).
- Knowledge of configuration management tools (e.g., Ansible, Puppet, Chef).
- Proficiency in scripting languages (e.g., Bash, Python, PowerShell).
- Relevant certifications such as AWS Certified SysOps Administrator, Red Hat System Administrator (RHSA), Microsoft Certified : Azure Administrator Associate.
- Strong understanding of network protocols, DNS, SSL / TLS, and web security practices.
Certification Required :
IAT Level II cert required
CompTIA Security+ CE
Experience :
HS or GED + 19 Years experience
Bachelors + 14 Years experience
Clearance Required : TS / SCI FS poly
TS / SCI FS poly
Position requires a TS / SCI.
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