JOB DESCRIPTION
Innovate to solve the world's most important challenges
ABOUT HONEYWELL
Honeywell International Inc. (Nasdaq : HON) invents and commercializes technologies that address some of the world's most critical demands around energy, safety, security, air travel, productivity, and global urbanization.
We are a leading software-industrial company dedicated to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high-growth businesses in broad-based, attractive industrial end markets.
Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe.
As a Service & Repair Technician Level 2 here at Honeywell, you will be accountable for providing exceptional service and repair solutions to our customers.
You will play a crucial role in ensuring the timely and efficient delivery of service and repair operations, maintaining a strong focus on customer satisfaction.
Your technical expertise and problem-solving skills will be key in diagnosing and resolving complex issues.
In this role, you will have a direct impact on the success of our organization by delivering high-quality service and repair solutions to our customers.
You will be accountable for troubleshooting, repairing, and maintaining a wide range of equipment and systems. Your attention to detail and dedication to excellence will contribute to the overall efficiency and effectiveness of our service and repair operations.
KEY RESPONSIBILITIES
- 1st shift 9 : 00am - 5 : 30pm Monday - Friday
- Diagnose and troubleshoot equipment and system issues
- Perform repairs and maintenance on various equipment and systems
- Ensure timely and efficient delivery of service and repair solutions
- Maintain accurate records of service and repair activities
- Work with cross-functional teams to address customer issues and escalations
- Active participation in all aspects of the HEM Configuration and Depot process.
- Configuring and deploying customer’s Handheld Products. Ex : Honeywell / Samsung / Apple / Zebra devices
- Assists in lab continuous improvement efforts (., process improvement, variation reduction, cycle time reduction, cost reduction)
- Ability to work rotating shifts including weekends and holidays
US Person Requirements
Due to compliance with US export control laws and regulations, candidate must be a US Citizen, US permanent resident, or have asylum or refugee status in the US
YOU MUST HAVE
- 2+ years of experience in service and repair
- Strong technical skills and knowledge of equipment and systems
- Excellent problem-solving and troubleshooting abilities
WE VALUE
- Associate's degree in a related field
- Experience in customer service
- Strong communication and people-oriented skills
BENEFITS OF WORKING FOR HONEYWELL
The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates.
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