Today’s logistics marketplace is an ever-changing landscape where you can make your mark. Spot gives you the tools to tackle industry challenges for our partners.
Here, initiative, drive, and teamwork form the basis for a rewarding, fast-paced career.
About The Role :
The Account Executives report to a Senior / National Account Manager and support the growth of existing accounts by leveraging Spot’s services and freight solutions to nurture relationships and build lasting partnerships.
This role requires great communication skills, an energetic personality, and a strong work ethic. Account Executives are responsible for communication, quoting, developing, operating, maintaining, and growing their assigned accounts.
Responsibilities :
- Drive revenue growth by identifying new opportunities with key decision-makers and determining the appropriate approach for each designated customer.
- Serve assigned customer accounts and expand transportation services by providing great service.
- Manage the relationship between the customer and the company.
- Create solutions based on customer needs.
- Provide exceptional customer service, routinely going the extra mile to ensure customer satisfaction.
- Assist with customer inquiries and problem resolution.
Qualifications :
- Bachelor’s degree or 3 years of sales experience.
- Logistics industry knowledge preferred.
- Proven track record of successful customer support.
Skills :
- Ability to thrive in a fast-paced environment and meet performance metrics.
- Strong negotiation skills persuasiveness, aggressiveness, confidence, resilient
- Entrepreneurial and competitive spirit, passion, self-motivation.
- Organization and attention to detail.
- Adaptability, multi-tasking ability, sense of urgency.
- Confident decision-making skills, problem-solving ability, and issue resolution.
LI-AM1
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