A company is looking for a CX Operations Data Analyst III who will focus on data analysis to enhance customer experience.
Key ResponsibilitiesUtilize data to answer business questions related to Support and Customer SuccessConduct ad-hoc analysis to identify opportunities for enhancing the customer journeyCollaborate with various teams to optimize data integration into tools like Zendesk and GainsightRequired Qualifications5+ years of experience in Data Analytics or related fieldsExperience with Zendesk, Salesforce, Google BigQuery, and data visualization toolsProficiency in SQL, Python, and querying databasesFamiliarity with customer experience metrics such as NPS, CSAT, and CESAuthorized to work in the United States without immigration sponsorship
CX Operations Business Analyst
A company is looking for a CX Operations Business Analyst III. ...
Analyst, Cookie Compliance & Website Data Operations
Data collection plays a central role in the team’s day-to-day operations. This role is twofold: Ensure data is collected accurately to make it as conducive for analysis as possible, and ensuring data collection falls within the bounds of legal compliance. Working closely with the analytics team and ...
Data Operations Analyst
A company is looking for a Data/Operations Analyst in Professional Services. ...
Operations Data Analyst
Analyzing operations data to improve shop operations;. Collect, organize, and analyze operations data and communicate your insights to the operations team and company leaders. Utilizing operations data and managing scheduling software to generate the company’s production plan;. Identify data issues ...
Big Data Operations Analyst
Big Data Operations Analyst – Job Summary. As an Operations Analyst you will be providing on-site (and remote) analytic support and solutions at DoD testing ranges and labs for various acquisition programs, events and experiments. To be successful in this position you will be expected to integrate a...
HR Operations Data Analyst - Los Angeles
TikTok is seeking a motivated and eager HR Operations Data Analyst to support our Human Resources Operations team in the US. Monitoring data integrity in Workday and other HRIS systems, auditing data between Workday and other systems, and completing routine maintenance to ensure the highest possible...
Manager, Data Operations Analyst
Experience with data governance practices and the role of data owners and stewards in the context of business analyst work. Within this role, you will serve as primary owner of this dataset, leveraging your robust analysis skillset to help to inform, memorialize, and continuously improve the mainten...
Lead Data Analyst, Influence Operations - USDS
You will lead a team of data scientists and data analysts to data mine threat actor abuse tactics, develop predictive models, and conduct comprehensive proactive and reactive investigations using analytical skills, subject-matter expertise, and regional experience. We are seeking an experienced lead...
Marketing Analyst & Data Operations Manager- Remote, US or Los Angeles, CA
Marketing Analyst and Data Operations Manager. The Marketing Operations Manager is a proactive leader that is excited about data and the stories it tells. You will be the subject matter expert for Donor Gametes Marketing-related data that will be leveraged to make impactful data-driven decisions - m...
HR Operations Data Analyst (Temporary Assignment)
Monitoring data integrity in Workday and other HRIS systems, auditing data between Workday and other systems, and completing routine maintenance to ensure the highest possible quality of data. Document system processes related to the HR data audits, and data processes within HR Lifecycle Operations....