Job Responsibilities
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- Define configuration specifications and business analysis requirements
- Perform quality assurance
- Define reporting and alerting requirements
- Own and develop relationships with partners, working with them to optimize and enhance our integration
- Help design, document, and maintain system processes
- Report on common sources of technical issues or questions and make recommendations to the product team
- Communicate key insights and findings to the product team
- Constantly be on the lookout for ways to improve monitoring, discover issues, and deliver better value to the customer
Skills Required
- Previous experience in Business / Systems Analysis or Quality Assurance
- A degree in IT / Computer Science
- Proven experience in eliciting requirements and testing
- Experience in analyzing data to draw business-relevant conclusions and in data visualization techniques and tools
- Solid experience in writing SQL queries
- Basic knowledge in generating process documentation
- Strong written and verbal communication skills including technical writing skills
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