Human Resources Manager

Human Resources Manager

Responsibilities :

• Maintain oversight for field auditing and compliance; quarterly field audits of branch HR operations, internal auditing procedures, and other processes to ensure company standards and legal requirements are being followed (such as State Guard Licensing, 1-9 compliance, HR record keeping / maintenance, and other similar processes)
• Identify and implement retention strategies to reduce employee turnover and increase internal employee development and skills
• Provide leadership and strategic direction including coaching and developing team members on reducing overtime and soliciting feedback from Vice Presidents on the effectiveness of the team's business partnership
• Act as a strategic business partner with Vice Presidents and branch staff within the region to understand their unique client and business objectives and provide proactive counsel, recommendations, and support to meet their needs;

build strong relationships with all management within your Region, understand client expectations and site-specific challenges, and provide advice and solutions to meet business needs while ensuring legal compliance and consistent application of company policies

In partnership with our Employee and Labor Relations team, create, implement, and monitor the application of all employee policies and procedures within your assigned Region to ensure compliance with labor laws, state and federal regulations, and sound business practices;

conduct training sessions with managers and supervisors and identify and communicate the need for new / revised policies based on changing business needs and / or legal requirements.

• Provide technical HR support to branch, field, and sales staff on day-to-day employee and labor relations issues; responsible for advising on proper techniques, forms / documentation, and actions to ensure compliance, lawful conduct, and consistent application of practices while meeting business / client objectives
• Build and maintain strong relationships with union representatives to minimize labor relations issues, conduct supervisor / manager training to strengthen the consistent application of policies and procedures, and manage all grievances in a timely and effective manner
• Partner with the Employee and Labor Relations team to conduct investigations into discrimination, harassment, wage / hour, or other labor law complaints, ensuring proper documentation, interviewing procedures, and follow-up activities are taken under the guidance and oversight of the Sr.

Director, Employee, and Labor Relations

Responsible for various Human Resource projects, either as assigned by SR. Manager Field HR Operations or as self initiated, including ongoing opportunities for automation, efficiency, accuracy, cost-reduction, and / or improved legal compliance;

actively participate in annual succession planning process, then create and execute plans to ensure on-time completion of deliverables

• Partner with Field Training and Corporate Development departments to identify, create, and implement training at branch sites for General Managers, Operations Managers, HRBP's.
• Identify and implement retention strategies to reduce employee turnover and increase internal employee development and skills
• Participate in client meetings and other business development meetings, providing insight into the implications of decisions and actions on the HR function and offering solutions to employee-related issues affecting the business

Requirements / Qualifications :

• HR Certifications (SHRM, HRCI, etc.) preferred
• A minimum of eight (8) Human Resources managerial experience is required, including direct responsibility for employee relations, policy and procedure development and administration, workers' compensation and safety program management, and senior-level business involvement
• Experience with multi-state operations in a highly regulated service industry and / or oversight in an organization with a high-volume entry-level workforce
• Experience in a unionized environment, creating and maintaining partnerships, collective bargaining, etc. preferred
• Working knowledge of automated payroll / HRIS systems
• Strong working knowledge of all labor laws in all states for which the incumbent would be responsible (geographic region), as well as extensive knowledge of relevant federal employment laws / regulations, workers' compensation / OSHA procedures and regulations, and discrimination / harassment investigation and defense procedures
• Excellent customer service skills, with the ability to interact with all levels of individuals professionally in a courteous and professional manner, and to de-escalate situations before they become hostile or unpleasant
• Ability to take initiative and successfully handle and prioritize multiple competing assignments and effectively manage deadlines
• Ability to coach and influence to ensure alignment of business practices with law, policy, and company procedures
• Strong independent judgment and discretion
• Outstanding oral and written communication skills
• Ability to successfully interact at all levels of the organization, including with clients, while functioning as a team player
• Able to articulate policies and procedures in a clear, concise manner

Bonus : This position is eligible for a 10% bonus based on the achievement of specific performance criteria being met.

Salary : Ranges based on experience.

At Prosegur, we make our world safer by taking care of people and businesses while remaining at the forefront of innovation.

Every day, we work to secure what our clients value most, from their families to their assets, from their reputation to their networks, from their money to their cloud.

As the 3rd largest global security provider, our 160,000 team members in 31 countries combine and adapt global best practices to match the unique nature of each market we serve.

We are a talented team that works to provide the best security services and protect what our clients value most. We are passionate about the work we do and the people we employ.

We have three key drivers that motivate us and shape how we achieve our goals :

• We care about each other!
• We think positively!
• W e are unstoppable!

Prosegur is an equal opportunity employer and values diversity and inclusion at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, the status of being transgender, sexual orientation, age, marital status, veteran status, or disability status.