CGRA Director, Sales and Client Services

Duties and Responsibilities

New Business / Lead Generation

• Develops and establishes productive, professional relationships with key personnel and buyers of EHS consulting services
• Meets direct sales objectives by working with clients and prospects on analyzing needs, gathering data and developing / proposing solutions
• Utilizes Customer Relationship Management tool to track and measure key sales metrics and implement target industry, service, and account strategies
• Coordinates activities to enhance presence, commitment, and capabilities in the local, regional, national and international marketplace

Account Management / Expansion / Strategic Growth

• Meets assigned targets for profitable account retention and expansion revenue while also exceeding key objectives for named accounts
• Creates and sustains positive client relationships and customer care to ensure a consistently high level of client satisfaction
• Proactively assesses, clarifies, and validates account / client needs on an ongoing basis
• Lead client stewardship meetings
• Execute project management activities to ensure successful completion of projects within budget and while meeting established project timelines.

Activities include, but are not limited to, pre-project planning, coordination, stakeholder engagement, regular communication (project status updates), managing change requests, project accounting, deliverable submission and project invoicing.

Key Metrics

• Sales : New Business, Retention and Expansion in the direct market
• Revenue : Year over year growth of existing accounts
• Four year college degree from an accredited institution, preferably in science or engineering related field
• Strong client-facing and marketing orientation with demonstrated ability to effectively interact with EHS buyers at all levels
• Minimum of five years working in the EHS field (consulting experience preferred)
• Experience in sales (experience in an EHS consulting environment a plus)
• Ability to manage deadlines and thrive in a fast-paced environment
• Strong presentation, research and analytical skills
• Accuracy, efficiency, quality and good judgment
• Excellent oral and written presentation / communication skills

The base salary range for the role is $92,500 to $158,000. The specific offer will depend on an applicant’s skills and other factors.

This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found .

The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.

ESIS , a multi-line Third-Party Administrator (TPA), provides claims, risk control & loss information systems to Fortune 1000 clients across its North American platform.

ESIS provides a full range of sophisticated risk management services, including workers compensation claims handling; a broad spectrum of casualty insurance products, such as general liability, automobile liability, products liability, professional liability, and medical malpractice claims handling;

and disability management.

Chubb Risk Engineering is your single avenue to our more than 550 property and casualty engineering, health, safety and environmental consultants located wherever our clients do business all focused on helping our clients develop and deploy solutions that advance their risk management, compliance and sustainability objectives, while positively impacting their financial results.