HVAC Service Technician

Essential Duties / Responsibilities

• Maintain and repair heating and air equipment.
• Inspect and maintain ducting and company materials / equipment within a serviceable condition.
• Identify, wire, and start-up complete residential systems.
• Troubleshoot, recommend, and resolve / repair all issues to keep equipment functioning properly.
• May perform start-ups, testing & recording results for each system during start-up to ensure the system is functioning properly.
• Perform proper inspection of system and inform dispatch / customer of any outstanding concerns.
• Explain each service and repair performed to dispatch / customer.
• Directly coordinate with office for day-to-day work schedule.
• Facilitates order for all parts required for appointments and ensure preparedness for the day of service.
• Transport parts, materials and tools to the job site and provide proper accounting of assigned items.
• Completes all paperwork / tablet neatly and timely as required
• Debrief all service(s) provided with dispatch / customer after each service call with respective documentation.
• Inspection of area for cleanliness after job completion.
• Maintains company vehicle, ensuring cleanliness and organization, both inside and out.
• Abides by all company standards of performance and code of ethics.
• Maintaining a courteous demeanor with all customers and associates.
• Ensure all foot ware has protective floor savers while working in customer homes.
• Follows safety policies and procedures.
• Other duties as assigned.
• Duties may vary by location.

Minimum Requirements :

• High school diploma or GED
• 1+ HVAC service experience
• EPA Certification
• Solder / Brazing skills
• Good verbal and written communication skills
• Must be able to communicate in English effectively, both verbally and in writing
• Beginner computing skills and able to use a computer, laptop or tablet.
• Basic proficiency in navigating the internet and email software such as Microsoft Outlook
• Valid driver's license required
• Ability to work overtime with little notice; weekend hours may occasionally be required

Preferred Qualifications :

• HVAC trade school certification
• 1-2 years’ experience in construction, HVAC or related experience

Additional Knowledge, Skills and Abilities :

• Willingness to learn and be a part of a team
• Positive attitude and a team player
• Ability to build positive relationships with customers, both internal and external
• Willingness and ability to work collaboratively with all levels of the organization.
• Related work experience may be substituted for education.
• Safety mindset and acceptance of a safety culture

Working Conditions :

• Majority of work will take place at occupied residential homes and / or construction sites. Minimal time spent in an office environment.
• Travel by vehicle to and from work locations
• Regularly exposed to construction environments involving equipment, elevated work areas, confined spaces, noise, dust, hazardous materials and odors
• Comfortable working both indoors and outdoors, exposed to all weather conditions (including heat, rain, cold and wind) while wearing appropriate PPE

Physical Requirements :

• Must be able to drive and operate a motorized passenger vehicle or forklift
• Must be able to lift / move up to 50 pounds frequently
• Frequently performs tasks requiring climbing, bending at the waist, crawling, kneeling, crouching
• Must be able to work at heights, climb ladders and stairways, and occasionally work on platforms / scaffolding (using the appropriate fall protection requirements)
• Must be able to wear required personal protective equipment (PPE) including but not limited to hard hat, safety glasses, ear plugs, masks / respirators, reflective safety vests, gloves and safety toe, construction-grade work boots
• Must be able to adhere to long periods of standing, walking or sitting
• Ability to hear, understand and distinguish speech and / or other sounds to operate phones or other equipment safely.
• With natural or corrected vision, able to see and focus for close, distance, peripheral vision with normal depth perception
• Ability to express or exchange ideas by means of the spoken word to impart oral information to others
• Ability to enter text or data into a hand-held device or computer by means of a traditional keyboard or 10-key numeric keypad
• Must be able to use arms and hands to reach overhead, signal, grab, hold, lift, turn, push and pull objects and tools
• Physical requirements may vary by location.
30+ days ago