Search jobs > Sacramento, CA > Field service technician

Field Service Technician - Toner Production Equipment (Level 2)

Fujifilm Corporation
Sacramento, CA, US
Full-time

Overview

The Field Service Technician Toner Production Equipment (Level 2) will be considered a specialist for a product line that the service team supports.

This level technician will demonstrate a full working knowledge of a product line including theory of operation as well as the mechanics.

Will provide solutions to complex problems as well as provide field and / or remote support to technicians.

This position is remote to be based in the Sacramento,CA area.

The Graphic Communications Division of FUJIFILM North America Corporation is the largest graphic distributor in the US. We deliver world class, state of the art solutions for Ink Jet Printing, Digital Printing, Wide Format, Offset Plates, Packaging, and a full range of traditional Offset supplies.

In addition, we are the industry leader in Color Standardization and G7 implementation.

External US

Responsibilities

  • Provide on-site support installations and service repair to customers in North America
  • Provide solutions to complex service issues
  • Maintain close communication with Technical Service Manager, Regional Service Manager, and the Technical Phone Support team in to ensure accurate resolution of service issues
  • Develop strong working relationships with customers
  • Perform pre-installation assessment and site inspection of equipment in accordance with FUJIFILM equipment requirements
  • Complete and submit service activity information and paperwork timely to the appropriate group / department
  • Monitor and manage the return of all parts
  • Manage and complete all Preventative Maintenance requirements
  • Attend training classes (locations throughout the world), to stay current on both new and existing products
  • Weekend work and overtime required as needed for installations, service calls and training
  • Provide technical support and direction to technicians leading to the resolution of escalated service issues
  • Conduct technical training classes as needed for technicians
  • Provide sales assistance in demos and / or customer visits as needed
  • Monitor critical accounts and actively participate in support activities to accomplish quick and effective problem resolution
  • Communicate technical issues to the Technical Service Manager and technical support group
  • Perform related duties as assigned by manager

Required Skills / Education

  • High School diploma or GED equivalent
  • Two-year electronics or mechanical engineering degree or equivalent in field experience
  • 2 or more years of field service experience with toner-based production equipment
  • Extensive knowledge in electronics and mechanical operation
  • Outstanding customer service
  • Computer skills with emphasis on operating systems and hardware.
  • Requires a valid state driver's license (Real ID compliant), and passport
  • Must be able to do extensive traveling
  • Possess necessary skills / attributes to include excellent communication skills (both verbal and written), working knowledge of Microsoft applications

EEO / AGENCY NOTES

Fujifilm is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation, and any other status protected by federal, state, or local law.

To all agencies : Please, no phone calls or emails to any employee of Fujifilm about this requisition. All resumes submitted by search firms / employment agencies to any employee at Fujifilm via-email, the internet or in any form and / or method will be deemed the sole property of Fujifilm, unless such search firms / employment agencies were engaged by Fujifilm for this requisition and a valid agreement with Fujifilm is in place.

In the event a candidate who was submitted outside of the Fujifilm agency engagement process is hired, no fee or payment of any kind will be paid.

LI-REMOTE

Options

Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed

Software Powered by iCIMS

30+ days ago
Related jobs
Promoted
Reyes Coca-Cola Bottling
Sacramento, California

The Field Service Technician maneuversequipment to perform all mechanical services on cold drink equipment ensuring that the equipment is in proper operating condition. As a Field Service Technician maintains on-vehicle parts inventory and order new supplies as needed as well as ensure vehicle has a...

Promoted
Cal Tech Services Inc
Roseville, California

As the IT Technician, you will be responsible for ensuring our computer systems, networks, and equipment are operating at peak performance. We are seeking a knowledgeable IT Technician to join our team. The ideal candidate has strong technical skills as well as excellent customer service and communi...

Pearce Services
Sacramento, California

Field Service Technician (Operations and Maintenance), Level III. At PEARCE, we are an equal opportunity employer dedicated to cultivating an inclusive environment that empowers employees to excel and make a meaningful impact, providing a dynamic space for field technicians, service specialists, and...

Crown Equipment Corporation
West Sacramento, California

Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere. Want to Learn More?  Watch A Day in the Life of a Cr...

ZEISS Group
Remote, USA CA
Remote

As a Field Service Technician, you get to work with an astonishing team that plays a vital role in Carl Zeiss Industrial Quality Solutions, LLC. You will interact with customers and cross functional service groups that support and launch ZEISS products into the field. Demonstrate customer service sk...

CLA (CliftonLarsonAllen)
CA, United States

CliftonLarsonAllen (CLA) Search has been retained by Optima Machinery Corporation for their Pharma Division to identify Field Service Technicians to serve their team. The Field Service Technician is fully remote and can be based anywhere in the U. Provide excellent customer service and represent OPT...

NCR Corporation
Remote, CALIFORNIA , USA

Are you a Field Technician? Field Engineer? Service Technician?. Title: Field Service Technician I. NCR Voyix is looking for Field Service Technicians!. NCR Voyix’s Field Services Team creates value for our customers by delivering solutions that build long term relationships. ...

Oshkosh
Sacramento, California
Remote

The Senior Service Technician – Customer Support will assist internal and external customers by phone, email or in-person to troubleshoot, diagnose and repair refuse collection equipment. Communicate service-related documentation, such as field bulletins, information notices and product updates to c...

Custom Truck One Source
Sacramento, California

True to our name, Custom Truck One Source “CTOS” designs, assembles, sells, rents, and services trucks, cranes, and other heavy equipment. Hiring Service Technician / Mechanic. Experience with truck-mounted hydraulic utility equipment such as aerial devices, digger derricks, cranes; construction, mi...

Koch Engineered Solutions
Sacramento, California

Our Field Service Technicians support our customers at their sites across the country with theircommissioning, maintenance and other service needs. This equipment includes, but is not limited to the following: pumps, motors, VFD’s, positioners, valves, actuators, and transmitters, combustion equipme...