VP, Operational Excellence

VP, Operational Excellence

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Locations : Coppell, TX

Time Type : Full time

Posted on : Posted 30+ Days Ago

Job Requisition ID : R47899

Brink’s Texas License #C00550

The Brink’s name is a promise to respect the trust we’ve earned in over 150 years in business. Every employee honors that promise by offering the highest levels of service and support to our customers.

We take pride in our work, and we share a passion about our future. Learn why so many people have made the choice to join our team and stay here.

Job Summary :

The VP of Operations Excellence is responsible for driving achievement of Brink’s Cash-In-Transit (CIT) quality goals, Lean deployment / standardization, and execution of strategic projects and initiatives across all local branches within their assigned CIT district.

The VP position reports through the CIT organization, taking direction from the Lean Strategy team to ensure consistency of deployment and execution of process standards.

The position is domiciled at a Brink’s facility within the assigned district, and supports the CIT District Vice-President in these key focus areas :

Key Responsibilities :

• CIT Quality Champion
• The primary objective for the Vice President of Operations Excellence is quality - driving the District’s CIT performance towards zero defects.
• Weekly CIT performance measurement & management across all branches within the District is a core responsibility; key metrics will be tracked and displayed within every branch using standard visual management tools.
• Rigorous and regular employment of standard Lean problem-solving tools and Kaizen to address performance shortcomings and drive rapid process and performance improvement.
• Identify, assess / validate, document and share local best practices for potential company-wide adoption and standardization.
• Builds Lean culture and capabilities at local level
• Partners with the Branch leaders to build Lean culture and capability at all levels.
• Standardization : establishes environment in which standard work is the basis for continuous process improvement.
• Responsible for individual Lean Leader certification and Branch Lean certifications within assigned District.
• Applies standard Learn / Do approach in coaching / mentoring branch local leadership teams.
• Trusts but verifies : conducts Safety / Security / 5S and Standard Work Instruction Compliance audits at every branch in assigned district.
• Behavior-based leadership : uses Influencer methodology to drive change management success at branch / district level.
• Serves as program manager to deliver on strategic initiatives
• Partners with local branches to implement strategic CIT projects.
• Ensures that all branches provide timely information, deliverables and execution per program schedules.
• Acts as the highest point of escalation for program issues.
• Regularly reports to DVP and Lean Leadership on program execution and KPIs.
• Builds and maintains strong customer relationships
• Lead collaborative efforts with CIT leadership, local branches and customers to proactively address concerns and operative challenges.
• Takes initiative to directly support and solve both short-term and chronic issues.
• CIT Branch & District Leadership Support
• Able to serve as or to augment branch leadership as necessary during periods of transition.
• Attend meetings and covers district needs in absence of DVP.

Minimum Qualifications :

• The ideal candidate will have experience and a track record for successfully executing strategic projects in complex operations.
• Ability to champion and utilize LEAN principles and tools to solve problems, reduce waste, and improve quality.
• Armored / Cash in Transit industry experience; leadership experience as Branch Managers or Route Logistics Managers is required for this position.

Preferred Qualifications :

• Brink’s Bronze or Silver Lean Leader certification a strong plus.
• BA / BS degree in Business, Operations Management, Supply Chain / Logistics, Engineering or related professional field;

commensurate direct experience in lieu of degree will also be considered.

Professional Skills :

• Interpretation : ability to translate strategic direction into tactical deliverables.
• Commitment : willingness to directly engage in the operational environment.
• Approach : team-oriented, willing to learn and share every day.
• Focus : process-centric; inquisitive and high detail orientation.
• Communications : exceptional written & verbal communication skills.
• Influence : ability to drive change across a diverse group of stakeholders.
• Leadership & Courage : ready to step in and support District operations as required.
• Demeanor : positive, calm / steady under pressure.
• Sense of urgency : self-motivated and results-driven.

About Brink’s

Brink’s is the global leader in security and logistics services, trusted by banks, financial institutions and businesses in both public and private sectors.

What’s Next?

Thank you for considering applying for a job at Brink’s U.S. To be considered for this position, you must complete the entire application process.

Brink’s is an equal opportunity / affirmative action employer.

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