BBM & MEP Program Manager - Facilities - Seattle (Hybrid)

Description

As the Hard Services Program Manager, you’ll manage multiple Hard / Reliability services programs across retail, supply chain, and corporate buildings and ensure all assigned program deliverables are being met or exceeded.

You will provide technical expertise in the creation and management of program protocols for both JWN and related suppliers to ensure the best maintenance practices are archived.

For contracted services, you will partner with key business stakeholders and Strategic Sourcing to source and manage various suppliers through strong contracts and business reviews.

The candidate will be responsible for developing a sustainable reliability program and leading multiple reliability processes in a manner that will have a direct impact on equipment safety, efficiency, uptime, quality, cost management, customer satisfaction, innovation, and ultimately profitability for JWN.

A day in life...

• Key areas will be the execution of projects and the development of maintenance plans for equipment within existing structures and / or new buildings, which may include Electrical infrastructure upgrade, Generators removal and installation plan, building switchgear guidance and installation, building distribution panels, safety equipment, Fire Life Safety Systems, Air Compressors maintenance and installation, Waste Handling Equipment, Power Industrial Truck Equipment (PIT), Material Handling Equipment (MHE), MHE controls and Mechanical / Electrical / Plumbing (MEP)
• Develop and implement strategic reliability program around critical assets like Vertical Transportation Elevators, Escalators, Fire Life Safety, VRC (vertical reciprocating conveyor), Dock equipment / Maxx Reach.
• Analyze equipment downtime data, and develop and manage warranty processes that will drive OEM uptime and lower costs.
• Develop maintenance benchmarking data / KPIs to drive improvements amongst like sites within the Supply Chain network, stores, and corporate.
• Develop, implement, and own strategies that will improve current maintenance practices and processes to drive better equipment uptime, lower repair costs, and lower material inventory levels / costs.
• Promote network standard and original equipment manufacturer (OEM) subject matter experts to develop reliability efforts through enhanced communication and best practices sharing.
• Partner with Facilities Managers to coordinate maintenance activities in support of driving World Class Maintenance within JWN Facilities.
• Own and regularly respond with subject matter expertise to maintenance / equipment-related questions, own access to and distribution of OEM technical bulletin updates and facilitate strong communication with OEM vendors.
• Work with MC program managers to leverage the value of the computerized maintenance management system (CMMS) for tracking work orders, planned / predictive maintenance, spare parts inventory / sharing, MRO management, and maintenance history of the equipment.
• Analyze operational data and equipment performance history to deliver improvements in critical maintenance-related metrics / KPIs.
• Develop, own, and deliver comprehensive maintenance and reliability training to maintenance resources in conjunction with Business Performance / Continuous improvement manager.
• Through analytical tools, work with other departments within JWN / Asset Program Manager to identify equipment end of life (EOL) opportunities, required equipment, and process upgrades and guide through long-term capital investment plans for facilities.

Other Essential Functions / Duties :

• Coordinate reliability-based activities with all JWN facilities’ equipment service providers and ensure service providers are meeting JWN facilities equipment operating / maintenance standards based on established KPIs.
• Implementation of performance metrics and engagement in business reviews with service providers, as needed.
• Use Reliability Centered Maintenance principles to establish and optimize maintenance strategies for assets.
• Analyzes asset data to determine the most effective Preventative / Predictive Maintenance program to minimize asset failures and maximum overall maintenance effectiveness at multiple facilities within JWN facilities departments.
• Communications with all team members to support the development of new site planning in support of the company’s goals and objectives.
• Ensure team members perform assigned tasks in a safe, effective, and efficient manner.
• Provides technical assistance to the facility managers across JWN facilities departments.
• Reviews goals and KPIs related to Preventative Maintenance and Maintenance Resource Utilization, and guiding improvement opportunities.
• Performs asset failure investigations to reduce asset downtime utilizing reliability methodologies and tools.

You’ve got this if

• Bachelor’s degree in Electrical or Mechanical Engineering, Engineering Technology, Business or other related engineering degree OR 7+ years of equivalent professional or military experience.
• Experience in MEP, HVAC, Reliability Centered Maintenance, with electrical theory, Robotics, Controls components, automated equipment
• Knowledge of equipment, systems, and processes such as electrical / instrumentation, piping, valves, pumps, the material of construction, fire detection and controls, material handling equipment, and building / structure maintenance.
• Extensive experience working with typical industrial facility equipment (assets) including pumps, motors, valves, fans, material handling equipment, tanks, and piping.

Also has experience with instrumentation and electrical equipment

Preferred Qualifications

Extensive experience working with typical industrial facility equipment (assets) including pumps, motors, valves, fans, material handling equipment, tanks, and piping.

Also has experience with instrumentation and electrical equipment.

• Experience in Industrial or Retail Facilities Management
• Systems integration experience.
• Experience supporting a wide range of different conveyors and sortation systems, including SDI, Dematic, and Intelligrated / Honeywell.
• Excitement for the opportunity to redefine the future of Nordstrom Facilities
• Exceptional attention to detail with the ability to consistently produce accurate work, manage time, multi-task, and prioritize work.
• Strong proficiency in Microsoft Office, especially Excel to combine (VLOOKUP) and manipulate and analyze (PIVOT TABLE) data into formats suitable for analysis and business recommendations
• Ability to influence and affect outcomes with people outside of the organization

We’ve got you covered

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including :

• Medical / Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.