Virtual Client Specialist

Why Knot Travel
Jacksonville, USA
Full-time
We are sorry. The job offer you are looking for is no longer available.

This is a remoteposition.

Role Overview :

We are seeking a passionate anddetailoriented RemoteClient

Specialistto join our dynamic team. As a Remote Client Specialist you willplay a pivotal role in curating unforgettable travel experiencesfor our clients.

Your responsibilities will encompass collaboratingwith various vendors planning family vacations destination weddingshoneymoons and more.

You will have the opportunity to work remotelyconnecting with clients virtually while enjoying an array of travelperks and unlimited trainingopportunities.

KeyResponsibilities :

ClientEngagement :

Build strong relationships withclients to understand their preferences interests and travelaspirations.

Provide personalized travelrecommendations and itineraries based on clients needs leveragingyour knowledge of hotels cruise lines event tickets andmore.

Respond promptly to client inquiriesdemonstrating exceptional communication and customer serviceskills.

TravelPlanning :

Craft detailed travel itinerariesconsidering transportation accommodations activities and diningoptions to meet clientexpectations.

Collaborate with various vendorsincluding hotels cruise lines event organizers and ticket providersto secure the best arrangements for clients.

Organize and manage all aspects offamily vacations destination weddings and honeymoontrips.

Destination Expertise :

Stay updatedon the latest travel trends destinations and industry developmentsto provide clients with accurate and uptodate information.

Continuously expand your knowledgeof various destinations ensuring your recommendations arewellinformed and comprehensive.

Remote Work :

Workremotely from the comfort of your home utilizing your computersmartphone and stable WiFi connection to engage with clients andconduct research.

Training andDevelopment :

Benefit from unlimited trainingopportunities to enhance your expertise in travel planning customerservice and vendor relations.

Stay informed about new travelproducts tools and technologies to provide the best service toclients.

Client Satisfaction :

Ensureclient satisfaction by paying close attention to their preferencesand addressing any concerns or requests promptly.

Strive to exceed client expectationsby delivering exceptional service throughout the entire travelplanning process.

Qualifications and Requirements :

A passion for travel and a deepunderstanding of various travel destinations accommodations andactivities.

Exceptional interpersonal andcommunication skills to interact with clients effectively vendorsand team members remotely.

Proven ability to multitask stayorganized and manage time effectively to meet client deadlines.

Strong problemsolving skills toaddress unexpected challenges and create innovative solutions.

Previous experience in travelplanning customer service or a related field is preferred but notrequired.

Proficiency in using computerssmartphones and online communicationtools.

Reliable WiFi connection to supportremote work and client interactions.

Perks :

Remote work flexibility allowing youto work from anywhere.

Access to exclusive travel discountsand perks.

Opportunity to work with a diverserange of clients and create memorable experiences. Unlimitedtraining and development opportunities to enhance your skills andknowledge.

Collaborative and supportive team environment.

Lucrative CommissionPlan

Competitive compensation andperformancebased incentives.

Business Opportunity

If yourepassionate about creating unforgettable travel experiencesconnecting with clients virtually and embracing the excitement ofthe travel industry we invite you to join our team as a RemoteClient Specialist.

Apply now to embark on a journey of endlessopportunities and professionalgrowth.

Remote, Scheduling, Self Motivated, Energetic, Customer-oriented,Work from home, Planning, Coordinator, Flexibility, Event, Hotels,Reservations, Travel Agent

30+ days ago
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