Hospital Administrator

Description

Doral Centre Animal Hospital is a leading small animal emergency and specialty center in Doral, FL , offering comprehensive general practice and 24 / 7 ER services.

Our mission is to deliver exceptional veterinary care through a blend of advanced technology, compassionate service, and a dedicated team.

We are seeking an experienced and qualified Hospital Administrator to join our team and lead our hospital through its next phase of growth and excellence.

As the Hospital Administrator , you will be responsible for overseeing the daily operations of Doral Centre Animal Hospital .

You will manage hospital finances , lead and develop a high-performing team , and ensure the seamless delivery of veterinary services .

Your role will be critical in maintaining the hospital’s high standards of care and operational efficiency, with a focus on both general practice and emergency / specialty services.

Key Responsibilities

Financial Management :

• Develop, manage, and monitor the hospital budget, including forecasting, expense control, and financial reporting.
• Analyze financial performance and implement strategies to optimize revenue and reduce costs.
• Oversee billing, invoicing, and collections processes to ensure accuracy and efficiency.
• Manage inventory and supplies, negotiating with vendors and ensuring cost-effective purchasing.

Leadership and Team Management :

• Recruit, train, and supervise a diverse team of veterinary professionals, including veterinarians, veterinary technicians, and support staff.
• Provide clear direction, support, and mentorship to staff, fostering a positive and collaborative work environment.
• Conduct performance evaluations, address staff concerns, and implement development plans to enhance team performance and retention.
• Promote and maintain high standards of patient care and client service.

Operational Oversight :

• Oversee day-to-day hospital operations, ensuring efficient and effective delivery of veterinary services.
• Develop and implement standard operating procedures and protocols for both general practice and emergency / specialty services.
• Ensure compliance with all regulatory requirements, industry standards, and hospital policies.
• Manage scheduling, including staff shifts, appointments, and emergency care, to meet patient and client needs.

Client and Patient Care :

• Enhance client satisfaction through exceptional service, clear communication, and effective problem resolution.
• Oversee the appointment system, client communication, and follow-up procedures to ensure a positive client experience.
• Implement strategies to promote client retention and attract new clients.

Technical Skills and Knowledge :

• Apply technical skills and knowledge of veterinary practices, including emergency and specialty care, to support clinical operations and decision-making.
• Stay current with industry trends, technologies, and best practices to drive continuous improvement in hospital services.
• Collaborate with veterinary staff to address technical challenges and improve operational workflows.

Skills, Knowledge & Expertise to Be Successful

Experience :

Minimum of 3-5 years of experience in a managerial role within a veterinary practice, with a strong background in managing hospital finances and operations.

Previous Practice Management experience is required and non-negotiable. Veterinary ER / Specialty experience strongly preferred .

• Demonstrated experience in leading and developing teams, with proven success in creating a positive and productive work environment.
• Prior experience in a small animal emergency and specialty center is highly desirable.

Education :

Bachelor’s degree in Business Administration, Management, Veterinary Technology, or a related field; advanced degree or certification in veterinary practice management is a plus. (CVPM)

Technical Skills :

• Proficiency in veterinary practice management software and general office applications.
• Strong understanding of veterinary technical procedures, including emergency and specialty care protocols.
• Excellent organizational, multitasking, and problem-solving skills.

Leadership and Communication :

• Exceptional leadership abilities with a track record of effective team management and development.
• Excellent communication skills, with the ability to engage and motivate staff, and address client concerns professionally.
• Strong analytical and decision-making skills, with a focus on financial acumen and operational efficiency

What We Provide

Competitive Compensation : Competitive Base Salary + Annual Performance Bonuses

Benefits Package : Health Insurance : Comprehensive medical, dental, and vision insurance plans. Retirement Plan : 401(k) plan with employer match to help you plan for your future.

Life Insurance : Company-paid life insurance policy, with options for additional coverage. Disability Insurance : Short-term and long-term disability insurance for added protection.

Paid Time Off (PTO) : Vacation Days, including Holiday Pay to ensure work-life balance and time for relaxation.

Professional Development : Continuing Education : Support for continuing education and professional development, including access to training, workshops, and conferences.

Certification and Licensing : Assistance with obtaining and maintaining relevant certifications and licenses.

Employee Discounts : Discounts on veterinary services and products for your pets.

Team Events : Opportunities to participate in team-building activities and social events.

Career Growth : Clear pathways for career advancement and professional growth within the practice.

Join us at Doral Centre Animal Hospital and be a part of a supportive team dedicated to excellence in veterinary care while enjoying a comprehensive benefits package designed to support your personal and professional life.

Innovetive Petcare owns and operates veterinary practices across the country. Our clinics benefit from our tools, resources, and a dedicated support team to help veterinary practices prosper and grow.

We run a successful business so our veterinarians can focus on providing exceptional patient care. We want our veterinarians and staff to enjoy a better work-life balance, a strong, supportive community, and ongoing training and career development.

At Innovetive Petcare, it all begins with an unparalleled team. From the veterinarians, veterinary technicians, practice managers, and administrative staff at our clinics to the driven support team in our home office, our team is passionate about pet health.

We are a culture-first company, working to redefine the veterinary lifestyle to allow professionals to advance through their VetMed careers without burning out.

We don’t just talk about it; we live it!

Equal Opportunity Employer Policy

Innovetive Petcare is an Equal Opportunity Employer and a member of E-Verify. We are proudly committed to recruiting and retaining a diverse and inclusive workforce.

We do not discriminate based on age, race, gender, sexual orientation, religion, national origin, disability, or any other non-merit factor.

All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.